Dillard's Inc. is one of the largest fashion retailers in the United States, known for its commitment to style, service, and value. The store at International Plaza in Tampa, Florida offers a wide range of products including clothing, shoes, handbags, and cosmetics from both national and exclusive brands like UGG, Brahmin, and Michael Kors. Customers often praise the exceptional service provided by staff members. Elizabeth in the baby section is recognized for her great customer service and extensive knowledge about baby gear. The Dior cosmetics counter is also highlighted for its personal attention, with staff like Olga, Aida, and Maggie making shoppers feel special and informed about the latest products. While the selection of merchandise is excellent, some customers have noted inconsistencies in the knowledge of sales associates. However, the store's offerings, including a Big and Tall section, are appreciated. Specific employees like YaKira in the women's shoe department receive high praise for their helpfulness and ability to resolve issues promptly. Overall, Dillard's at International Plaza provides a positive shopping experience with a broad selection of quality products and dedicated staff.
I had my services taken care of by Rickey in the men’s cologne area, he has amazing customer service! Handled my order with care and went above and beyond to make sure i got the perfect gift box made for Valentine’s Day!!
January 2026
Sadly in store they do not carry anything other than narrows!
December 2025
Bought shoes during mad Christmas weekend - MY salesperson was exceptional - working on commission and the department being as crazy busy as it was - she waited on me while tackling other customers with a smile and unsurpassed patience - exceptional > I noticed that the others no so much........
