Feet First is a welcoming and knowledgeable shoe store that provides personalized service to customers. Visitors often mention the friendly staff, who are attentive and eager to help find the right shoes for various needs, whether for walking, running, or specific activities like drumming. The staff perform gait assessments and carefully select shoes based on individual foot type and purpose, ensuring customers get the best fit and support. The store maintains a clean environment, and employees take pride in their expertise, explaining the features of different brands and styles clearly. Customers appreciate the patience and kindness of the staff, even when they are unsure about their choices or not ready to purchase immediately. Test walking outside the store is available to help customers feel confident in their selection. While prices tend to be on the higher side, many find value in the quality and service provided. Overall, Feet First is highly recommended for anyone seeking knowledgeable staff and personalized shoe fitting, making the shopping experience comfortable and productive for all types of customers.
The customer service was great. The gentleman helped me picked out a new pair of running shoes. Thank you.
February 2024
I was referred to this store. I was very impressed with the way they helped me find the right shoe for my needs. They were not pushy in any way. They were very helpful and knowledgeable about each brand that tried on. I ended up getting Brooks Adrenaline GTS 23. Very comfortable for walking, working out, and drumming.
February 2024
Great place to get your walking shoes needs. Fantastic and helpful staff.