Ferguson Plumbing Supply is recognized as a leader in wholesale plumbing and HVAC supply products. The business offers a wide range of premium plumbing products, HVAC equipment, repair parts, tools, and operational supplies, catering to the needs of professional contractors. Customers appreciate the knowledgeable associates who provide helpful service and on-site training. Many reviews highlight the excellent customer service at Ferguson. One customer praised an employee for being patient and attentive to their needs, while another noted the friendly assistance received over the phone. A homeowner mentioned being impressed by the quick help they received at the counter, marking it as some of the best service they have experienced. However, there are some challenges for truck drivers delivering to Ferguson. Reviewers noted that the delivery area is not clearly marked and can be tight, making access difficult, especially for larger vehicles. Despite these logistical issues, the staff is described as nice and the unloading process as average. Overall, Ferguson Plumbing Supply is seen as a dependable partner for plumbing and HVAC needs, with strong customer service, though delivery access could be improved for larger trucks.
Nice plumbing store, but need enhanced customer service.
March 2026
im and out very fast. had my order up quickly and they were asking me if I needed anything else. loaded my order and I was on my way.
March 2026
Went in for a water heater I needed and no one seems to carry in store. Daniel was super kind and helpful. He even helped putting the water heater in my car without hesitation. Top notch customer service and great inventory!
