Fifth Third Bank & ATM in Carrollwood, Tampa, is ranked number one in customer satisfaction for retail banking in Florida by J.D. Power. The branch offers a suite of banking products including checking, savings, credit cards, and mobile banking, aiming to provide solutions for unique financial needs. A significant benefit highlighted by customers is the availability of completely free checking and business accounts with no minimum balance or transaction requirements, a feature not commonly found at other major banks. Reviews consistently praise the excellent service. Staff members are described as extremely professional, friendly, competent, and easy to work with, providing great service even at closing time. Specific commendation is given for employees who solve problems with education and charisma, turning negative experiences into positive ones and ensuring customers leave happy and satisfied. While some reviewers note they are new and have only visited a few times, their initial impressions are very positive, citing good tellers and valuable benefits. The overall sentiment is one of high satisfaction with both the service and the practical, fee-free account offerings.
Great bank ...all the ladies were professional and even the new girl was being trained was very good and was pleasant to work with 10 stars if I could ✨️
March 2024
I had a great experience with Andy Baez. He is extremely professional, and easy to work with took care of us right away couldn’t recommend enough.
February 2024
Me and my husband thank Patricia for excellent service!
