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“The team member, Maria was so nice and efficient. She helped me get a new card and make a withdrawal. Friendly and effective service. Will use this branch again!”
“Zander Byrnes was very organize and very professional, have great attitude Was able to answer my questions that I needed more information about the loan. Excellent performing his job.”
“just want to thank Tricia Coleman for being my service pe rson i have been with gte for over 30 years and she is one of the best in helping me solve my issues time and time shes there for me at my tampa bay branch she is patient and kind was hope you would give her a esteem diamond award she is truly a gem of a lady”
“I had an excellent experience working with Gabriel at Suncoast Credit Union. My mom and I went in to apply for an auto loan for her and to refinance my car, and Gabriel made the entire process smooth and stress-free. He was incredibly knowledgeable, patient, and took the time to answer every question we had without ever making us feel rushed.
Gabriel explained each step clearly, made sure we understood all of our options, and genuinely wanted to help us make the best financial decision. His professionalism, friendly attitude, and outstanding customer service made a big difference in our experience.
If you’re looking for someone who truly cares about helping customers and provides exceptional service, I highly recommend asking for Gabriel. Thank you for making what could have been a stressful process such a positive experience!”
“I was having issues with paying my Visa Bill by check. Suzy from the New Tampa branch took the time to setup the online banking for me. It made my bill payment so much easier. She genuinely wanted to help me find a solution. The New Tampa branch feels like your old hometown bank (with modern convenience)”
“Ami has helped me with the financing of 3 of my cars. She is very knowledgeable and kind!
Caesar also helped us and both of them are great!
Excellent customer service!”
“Steven at the Lutz location is amazing. He answered all my questions and was very engaging, listened to all my concerns and helped me make the right decision. Fun personality and very knowledgeable.”
“Swung by the GTE Financial Credit Union at 140 S Meridian Ave this evening and the lobby was already closed for the day, but I still want to give them a 5‑star shout‑out. Every time I’ve come during business hours, the team has been efficient, friendly, and quick to help with day‑to‑day banking and questions, and it’s incredibly convenient having a full‑service credit union right in the heart of Channelside. Even if the doors are locked when you walk by, it’s absolutely a spot worth coming back to during their weekday hours.”
“Lizandra was incredibly patient and professional in assisting me while activating my account. She helped me with all my questions and made some suggestions that were very helpful. Tremendous customer service experience”
“I had the pleasure of meeting Mrs.Kimberly today she helped me cash a check she was very professional and friendly I really appreciate and enjoyed the time I had with her and the other ladies Danielle and Aaliyah were nice as well thank you for all you do ladies !”
“The North Tampa Branch of TBFCU is open on Saturdays and I appreciate that I can talk in person to staff. Josie and Carrie had all the answers I needed today. Thanks for being in our neighborhood.”
“Alicia Buchanan was a terrific help in financing my Honda! She was very helpful and has a great personality. She made the process very easy. I would definitely recommend her, for Auto loans. Thank you Alicia!”
“Visit today was outstanding. Between Fabio and Ceci we were very pleased with greeting, warm conversation and confident that we were doing business with quality folks.”
“The ladies Mavis andSante have been very helpful with all my banking needs and any questions I have with my account..very atentive and always courtious and with a greeting smiles..Thanks my ladies..Yolanda Borrero”
“So happy with my service here! Charles help set up multiple business accounts for us and it was a smooth process. He was kind, informative and extremely helpful! Highly recommend working with him if you’re looking to open up a new bank account here ☺️”
Closed
315 S Boulevard, Tampa
Banks
“Kaitlyn Fryer is a relationship specialist at the Grow Financial located in Hyde Park. I have been a member for many years and every time I visit this location she constantly goes above and beyond to make a client feel valued. Her patience in explaining any financial questions or concerns that I may have along her warm demeanor is exceptional. She is a true asset to Grow Financial.”
“Wilfredo Villarroel, was efficient. Very courteous and it was a pleasure to doing business with him and opening an a new account. Looking for a long relationship with your bank.. this is in citrus Park, Tampa, Florida 33625”
“I opened a new account today. The rep that took care of me was Nicholas, whom exceeded my expectations. The whole process was a smooth sailing. This employee was polite, helpful, and overall commited to deliver excellence. It was a pleasant experience.
Sincerely,
Elisa”
“Ashley Shipley is amazing to work with! She very detailed, thoughtful and knowledgeable. She is my go to person when I have questions or need help with my banking!”
“I love coming to this branch the employees are always friendly and helpful making sure you’re always situated before you leave thank you for always having great customer support I appreciate it I will recommend more people to check it out”
“Omar was great to work with. He explained my options clearly, including the pros and cons, and never applied pressure. Professional, respectful, and easy to work with. I’d definitely recommend him.”
Closed
4502 W Gandy Blvd, Tampa
Banks
“I always have a pleasant experience. I was at the South Tampa Branch on Gandy and Que was the agent that assisted me with numerous transactions and she was very professional and courteous. Shaquan also was very helpful as well. They are both great assets to your team and much appreciated.”
“Natalia Vandenberg service is impeccable. She's knowledgeable and professional with a friendly greeting. She goes the EXTRA MILE
My experience with Morgan was super. He was extremely patient and helpful. His knowledge of the business is fantastic. Great job Morgan”
Closed
404 N Tampa St, Tampa
Banks
“Outstanding Service from Yadira!
I had an excellent experience working with Yadira on my auto refinance. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Yadira took the time to explain everything clearly, answered all of my questions, and made the process smooth and stress-free.
Thanks to her hard work and expertise, I was able to refinance my auto loan and lower my interest rate by 3%, which will save me money and improve my monthly budget. Her attention to detail, responsiveness, and commitment to customer service exceeded my expectations.
I highly recommend Yadira to anyone looking for financing or refinancing assistance. She truly cares about her customers and goes above and beyond to help them achieve the best possible outcome.
Thank you, Yadira, for your exceptional service!”
“I walked into First Horizon’s Downtown Tampa branch on N Franklin St with a small but important goal: handle a banking task in person and leave knowing it was done correctly—no back-and-forth calls later. The experience was exactly that: clear guidance, quick service, and a calm, professional environment that fits the pace of downtown. What I appreciate most is that they make it easy to be efficient and thorough—perfect if you’re juggling work and just need a dependable place to take care of finances without friction.”
“What an awesome bank to do business with. Our personal banker Joshua Schloss is so very helpful and knowledgeable in dealing with our CDs and my father-n-laws Trust. Thank you Joshua”
“I had a great experience with Suncoast Credit Union, especially at the Tampa Palms location. The branch itself is clean, welcoming, and very well run, and the staff there are consistently friendly and professional.
A special shoutout to Rocio, who was incredibly helpful throughout the entire process. She was patient, knowledgeable, and took the time to explain everything clearly, which made the experience feel smooth and stress-free. You can tell she truly cares about helping her clients.
Overall, I highly recommend the Tampa Palms branch if you’re looking for great service and a team that genuinely supports you!”
“I have a personal and business account with them. Love their customer service and willingness to help and answer questions.
Felt right at home. Special shoutout to Leo Alvarez, Anthony Perez, Kristian and the team for all that they do for the chamber and the community!”
“Anna F. was absolutely fabulous and wonderfully helpful in opening my son’s first checking acct! Kudos to this branch for having such excellent customer service!”
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“Thomas McCarthy went above and beyond my expectations. His service was courteous and knowledgeable and was able to address my needs very quickly.
My business at the facility involved several transactions. The efficiency with which everything was handled took 10 minutes from start to finish.
From the moment I arrived at the credit union, I felt welcome by the entire staff. This team embodies the credit union vision and culture”