The Home Depot in Hillsborough, Tampa, FL, is a large store offering a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies suitable for all home improvement projects. Customers appreciate the store’s ability to meet their needs, whether for renovations, outdoor updates, gardening, or repairs. The staff is generally friendly and knowledgeable, with several reviews highlighting positive experiences with employees who provided expert advice, helped locate products, and offered personalized assistance. For example, one customer praised a staff member for color matching in the paint department, while another appreciated a sales representative’s professionalism and patience during a first-time visit. However, some reviews mention challenges such as limited staffing, difficulty finding assistance, and language barriers, which can make shopping less convenient. There are also issues related to equipment availability, such as employees lacking forklift certification, which prevented some customers from retrieving topstock items. Despite these minor setbacks, the overall experience is positive thanks to helpful employees who go out of their way to assist. Customers value the store’s broad product range and the friendly, professional service provided by staff members. Located at 6730 Memorial Hwy, the store remains a reliable place for both DIY enthusiasts and professionals to find what they need and get support for their projects.
I visit this place every day because it has a lot to undertake projects but the employees are uninformed or they simply see the product when you present it to them. I knew more about that product but that would be the clean organization
August 2024
3 stars because you had what I needed but also 3 stars because I was told by 2 employees “we don’t have anyone forklift certified to get it down from topstock” and I had to leave without. It’s not the employees fault for this, train and certify and given them the tools they need to work efficiently.
July 2024
Was able to locate what was needed. Did not get much help but after searching aisles located items.
