JCPenney is a well-known department store chain that has been serving customers since 1902, offering a wide selection of apparel, home furnishings, and beauty products. The store features a variety of options for kids, men, and women, including footwear, jewelry, and accessories. Customers can enjoy free shipping and curbside pickup, along with a new JCPenney Beauty section that offers skincare, makeup, and beauty deals from popular brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. In Tampa, FL, the store stocks both national brands such as Adidas and Levi's and private brands like Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, and Okie Dokie. While some reviews mention a less-than-perfect start to shopping experiences, with issues like limited size options and WiFi connectivity problems, the store’s staff are often praised for making things right and providing helpful assistance. The selection can be limited in certain sections, especially juniors, and some customers find prices high compared to other stores like Ross and Marshalls. The store layout is generally easy to navigate, with clear signage and ample parking. Overall, JCPenney remains a popular shopping destination for those seeking style, quality, and value, especially in areas where other stores might be limited or closed.
I had a problem with an employee that’s been handled by the store owner quickly thank you again.
January 2026
Kind of disappointed by the lower quality of items displayed. I love the brand Worthington but it is almost discontinued 😩😩
December 2025
Great store in general , great clientele had the great experience of speaking & help purchase an item due to rosaly , such an amazing worker for sure going back again and making another purchase soon amazing worker!
