Lowe's Regional Office has received a mix of feedback from customers across various locations. Many reviews highlight the positive experiences with dedicated employees, such as Ricky at the Fern Park location, who is praised for his knowledge and courteous service. Customers also commend employees like Seth from the Ormond Beach store for his friendliness and professionalism, even during busy holiday weekends. However, some reviews point out issues with the delivery system, including order mix-ups and delays. One customer described a frustrating experience with their refrigerator purchase, where they navigated through several companies before receiving help from an assistant manager named Tina DiGangi at the Brooksville location, who resolved their issue promptly. Additionally, customers appreciate the welcoming atmosphere at Lowe's, particularly in Haines City, where staff members are described as patient and friendly. Overall, while there are areas for improvement, especially with delivery and order management, many customers express gratitude for the helpful and caring staff, making Lowe's a preferred choice for home improvement needs.
we purchase thousands of dollars a month in materials. there is not a soul that can get unauthorized buyers off of our account. this is the most frustrating company to deal with.
February 2025
S Dale Mebry Store 1639 location is so bad, waited 25 minutes at paint station. And finally a rude lady showed up. Bad service bad service. No one willing to take responsibility and help. NO location manager. Never again
January 2025
I don't understand all the hate here for Lowes but I guess that it's mostly delivery issues. Aside from a store manager giving me wrong info, the corporate customer service solved my problem on the phone first go around.
