Metro by T-Mobile at 10837 N 56th St is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team members, including Fatima, Ely, Moe, Jose, and Lulu, who go above and beyond to assist with questions, recommend the best prepaid plans, and help find the right phones, including popular brands like Apple, Samsung, and OnePlus. Many reviews highlight Lulu's exceptional customer care, describing her as caring, understanding, and willing to spend extra time ensuring customers leave satisfied. The store's manager is also praised for being nice and helpful, offering great deals and answering all questions. Customers feel welcomed and valued, with some noting that this is the only MetroPCS store they trust and prefer. Overall, the store is recognized for its compassionate, knowledgeable staff and a positive shopping experience, making it a top choice for prepaid plans and 5G phones in Tampa.
Where is Lulu?????? She's amazing! I've been with metro since it opened in Tampa nd ive never met someone so caring and great at her job..she knows what she's doing! Where is she now????
October 2023
Mike the store manager was super nice and helpful. Answered all my questions and gave me a great deal on my phone will definitely come back
August 2023
The people at this store are some of the nicest that you will ever see. Moe and Jose are some incredible kind of people that will help you out with anything that you need. Whoever the manager is needs to give these guys a raise!
