Cell Phone Stores in Temple Terrace, FL

“I had Great appearance today As An New customer At Verizon Thanks too Mitch & Mike who Are sweet gentlemen’s that helped me get my Lines turn on and Helped me get everything situated.???”

“I want to thank Jesus for doing his job the correct way after the other employee that work at the store made us get a new number saying that I couldn’t get my number back, but Jesus made it happen for me to get my company number back. He should get a raise. and his customer service is great”

“Very good and very reliable. Phone got fixed for a cracked screen in less than 2 hours. Frank really did a tremendous job and was very helpful. Would definitely rely on this specific store any day of the week.”

“I can't remember the young man's name who assisted my husband with his new phone purchase on 03/07/25 but he was knowledgeable about all of the products my husband showed interest in, he was patient and customer service personified. We learned from him that his uncle owns the store. He's a great representative for both the business and the family!!!”

“I have had my mobile service through MetroPCS since 2011. I have always been happy with it. Although, I’ve had some disappointing interactions with a few employees at different locations over the years.

All of that changed on my March 6th visit to the 10837 N.56th St location.

I found out that my husband had been hacking into my Samsung S22 without my permission, locked me out of all my online accounts, secretly copied all of my text messages and was recording some of my phone calls. All with the intention to find something to use against me because he was planning on getting divorced. All of which left me devastated, scared for my safety and terrified to trust anyone.

When I walked in to the 56th St location to see the friendly, smiling faces of the staff- I knew I would be in good hands. I happened to get to served by Hassan. I explained the situation I was in. He reassured me that he was going to do everything he possibly could to make sure that I would have my privacy restored and my piece of mind back. He was so kind, understanding, and showed genuine empathy. He helped walk me through a very difficult situation and made sure I had everything I needed to secure my safety. He did do everything he could to get me a secure phone, worked with me so that I could afford it and made it impossible for my husband to access my account- no matter how hard he tried.

There are no words to express how grateful I am for all he did to help me and how he patiently took the time to answer all of my questions.

I always had phones with Android platforms and had no problems figuring out how to use them myself. The new phone I purchased was an IPhone, so I was completely unfamiliar with how to use it.

Hassan reassured me that he would be there to help me if I needed anything, had any questions, or ran into any other issues or problems. Just knowing that there’s someone reliable, knowledgeable, and trustworthy like him to help me is truly invaluable. I will forever be grateful for his hard work and problem solving skills.

I have had to go back several times since, when I can’t figure out something on my IPhone. Hasan has always taken his time to help me work through the issues I’ve had while learning how to use the new operating system.

If you want excellent customer service and someone who will go above and beyond to help you decide on which new phone to get, plan to pick that meets your needs, make a payment, or just answer any other questions you may have- go see Hassan . Even if the store isn’t the closest one to you, it’s well worth the drive.”

“I needed a new phone & after some research, decided on a Motorola smartphone. Jiwa, the Customer Service Rep, informed me there were various models of the phone I wanted, & clearly explained the differences between the models. Had she not, I would have chosen a model that would have met less of my preferences. She was very knowledgeable - professional, not to mention so sweet. An awesome Metro store & buying experience.”

“Recently visited the temple terrace location and dealt with Sam, I got a line and an upgrade to the 17 pro max. Gave me the up most top customer service 10 out of 10 highly recommend”