“I want to thank Jesus for doing his job the correct way after the other employee that work at the store made us get a new number saying that I couldn’t get my number back, but Jesus made it happen for me to get my company number back. He should get a raise. and his customer service is great”
“I can't remember the young man's name who assisted my husband with his new phone purchase on 03/07/25 but he was knowledgeable about all of the products my husband showed interest in, he was patient and customer service personified. We learned from him that his uncle owns the store. He's a great representative for both the business and the family!!!”
“Very good and very reliable. Phone got fixed for a cracked screen in less than 2 hours. Frank really did a tremendous job and was very helpful. Would definitely rely on this specific store any day of the week.”
“I needed a new phone & after some research, decided on a Motorola smartphone. Jiwa, the Customer Service Rep, informed me there were various models of the phone I wanted, & clearly explained the differences between the models. Had she not, I would have chosen a model that would have met less of my preferences. She was very knowledgeable - professional, not to mention so sweet. An awesome Metro store & buying experience.”
“Young man named Mohammed is very knowledgeable.Helped me with my purchase of a Samsung s24 fe and helped my mom before.I drive past 3 other metro just to talk to him cause I appreciate someone who is good at there jobs.”
“Great experience overall! I needed to get a new family plan with my elderly parents and 3 new phones. I was greeted by Mason, whom made us feel welcome the second I walked through the door. I explained to him that I’m a heavy phone user, but my parents are not. Mason quickly informed me of AT&T’s unlimited your way plan and how we can mix and match data amounts between each person. He was attentive to all my questions and never once made me feel uncomfortable as he explained the nuisance of each plan. I ended up going with the value plan for my parents and the premium for myself with unlimited data. To top it all off we even got brand new iPhones 17s with the trade in of our old iPhones. All together it was less than $150! I’d highly recommend this location and specifically ask for Mason for anything you need.”
“Was having issues porting our number and Don was amazing. Took the time to help us set the phones up and get them working. Outstanding customer service and awesome experience!”