“Crystal was extremely helpful and knowledgeable. Got me in and out as quick as possible, found a better deal for our rate plan and the biggest help of all she put my screen protector on for me and zero bubbles. Will recommend to anyone to go to this location and ask for Crystal.”
“Carl gave me the best customer service, I was in and out in a timely manner, very respectful and easy to talk to in getting information, answered all my questions with top tier professionalism. thank you Carl!”
“Young man named Mohammed is very knowledgeable.Helped me with my purchase of a Samsung s24 fe and helped my mom before.I drive past 3 other metro just to talk to him cause I appreciate someone who is good at there jobs.”
“I had a great experience at CellFix. Mustafa was very knowledgeable and he fixed my water damaged phone in less than 2 hours. I'm very appreciative of the skilled and quick service!”
“I needed a new phone & after some research, decided on a Motorola smartphone. Jiwa, the Customer Service Rep, informed me there were various models of the phone I wanted, & clearly explained the differences between the models. Had she not, I would have chosen a model that would have met less of my preferences. She was very knowledgeable - professional, not to mention so sweet. An awesome Metro store & buying experience.”
“Great experience overall! I needed to get a new family plan with my elderly parents and 3 new phones. I was greeted by Mason, whom made us feel welcome the second I walked through the door. I explained to him that I’m a heavy phone user, but my parents are not. Mason quickly informed me of AT&T’s unlimited your way plan and how we can mix and match data amounts between each person. He was attentive to all my questions and never once made me feel uncomfortable as he explained the nuisance of each plan. I ended up going with the value plan for my parents and the premium for myself with unlimited data. To top it all off we even got brand new iPhones 17s with the trade in of our old iPhones. All together it was less than $150! I’d highly recommend this location and specifically ask for Mason for anything you need.”
“I went in to upgrade my phone and was immediately greeted by Ron. I spoke with Moe on the phone before arriving who was very kind but he was with another customer when I arrived, I asked Ron if he could assist me since I had two small kids who can be chaotic and whiney and he said absolutely. Ron was so patient and kind with me. He made the process so much easier, he was still in training but Zakaria jumped in to help a few times so I could get out quickly. This was my first time going to this location and it’s the best Verizon experience I have ever had. Thank you Ron for being so professional and kind!”