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March 2024 by Cristin Geil
Words can not express how Fatima and Ely exceeded my expectations. They truly went above and beyond providing me and my daughter with Stellar customer service. This store is the only metro pcs I will go to.Thank you Fatima and thank you Ely for being amazing, compassionate, and knowledgeable. Both of you excel at providing excellent customer service
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January 2024 by Joe
Awesome service.
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December 2023 by Brandy Smart
They don't work w long term customers,charge insane amount for phone accessories then won't honor their refund policy clearly listed on their receipts..other Metro stores work w you this one is awful
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October 2023 by Midnight Edition
Mike the store manager was super nice and helpful. Answered all my questions and gave me a great deal on my phone will definitely come back
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September 2023 by Sarah Stgo
Where is Lulu?????? She's amazing! I've been with metro since it opened in Tampa nd ive never met someone so caring and great at her job..she knows what she's doing! Where is she now????
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August 2023 by Carmen Rivera
The people at this store are some of the nicest that you will ever see. Moe and Jose are some incredible kind of people that will help you out with anything that you need. Whoever the manager is needs to give these guys a raise!
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May 2023 by Brandon Griffin
Natalie was very helpful and outgoing! Thankyou for the making my experience welcoming! I will be back
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December 2022 by Willie Green
Lulu was awesome! I have never met anyone with great customer service as this young lady. I have been into very MetroPCS in Tampa either to get services or pay my bill.I am very glad that I stop into her location. If I can give her a thousand stars honestly in my opinion still wound not be enough for her help. I have worked in the fastfood service industry for very many years and also have trained customer service workers. I have never met anyone like Lulu. Again, she was very helpful in pointing meto the right products and also being very knowledgeable. Also being in there longer than I originally had planned. She went the extra mile and, because of that I did not evenmind giving of my time in a very busy day. It was an honor and a pleasure to meeting the person behind the smile!!!
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December 2022 by Devarius Williams
Lulu is a very awesome saleswoman very knowledgeable and with so much positive attitude amazing customer service she helped me to feel very satisfied with metro with fixing my plan and also a 5g home internet I would give her 20 stars if I could sincerely a very happy customer
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December 2022 by Matthew Garcia
Lulu was awesome.Her energy fills the room, he knowledge is impeccable, this is the best service I've had since I've been with metro PCS.
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December 2022 by angela gray
I've been a customer for over 10 years and I have away went to this store and away been happy with there service but got scammed for $8 to have a lifelong line so I could turn my other phone on that I had but it doesn't even work and then when I went back to the store they told me I'm sorry the person is not here then she called the person on the phone she goes I'm sorry sweetie I'm off today I don't care if you're off I don't care about any of that I wanted to know why was paying $8 of my phone wasn't going to be on nobody cans or any questions tell me a time and I'll be up there Brian
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December 2022 by brandy christian
Lulu was the best!!! Very nice and went above and beyond for my boyfriend and myself. I would recommend this place to anyone that needs a phone!!!
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December 2022 by Yinka Ademosu
Lulu, the saleswoman that helped me, was such a pleasure. She is knowledgeable and made the transition to metro easy! The store is also very clean and looks nice.
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December 2022 by Jordynn Clarke
Only one person working with 4 people in line. Waited half an hour for nothing and all I needed was a screen protector.
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December 2022 by Barbara Seals
Very nice store clean salesperson was extremely knowledgeable and helpful very pleasant interaction