Metro by T-Mobile at 10837 N 56th St is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team members, including Fatima, Ely, Moe, Jose, and Lulu, who go above and beyond to assist with questions, recommend the best prepaid plans, and help find the right phones, including popular brands like Apple, Samsung, and OnePlus. Many reviews highlight Lulu's exceptional customer care, describing her as caring, understanding, and willing to spend extra time ensuring customers leave satisfied. The store's manager is also praised for being nice and helpful, offering great deals and answering all questions. Customers feel welcomed and valued, with some noting that this is the only MetroPCS store they trust and prefer. Overall, the store is recognized for its compassionate, knowledgeable staff and a positive shopping experience, making it a top choice for prepaid plans and 5G phones in Tampa.
Where is Lulu?????? She's amazing! I've been with metro since it opened in Tampa nd ive never met someone so caring and great at her job..she knows what she's doing! Where is she now????
March 2026
Taher was great and assisted me in activation and gave me a great service. Look out for Taher he is a great man and offers you a great service
February 2026
Young man named Mohammed is very knowledgeable.Helped me with my purchase of a Samsung s24 fe and helped my mom before.I drive past 3 other metro just to talk to him cause I appreciate someone who is good at there jobs.
