Mex Rent a car
Car Rental5124 W Cypress St, Tampa FL 33607 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Mex Rent a car
Mex Rent a Car offers a mixed experience for customers, with standout aspects in customer service and vehicle quality. Many reviews highlight the helpfulness of staff members like Kay and Abraham, who provided assistance and were professional and kind. However, customers often experience long wait times due to multiple rental carriers at the same location, which can lead to frustration. The rental process requires careful preparation, including bringing a declaration page from an approved insurance company to avoid additional fees. Customers have noted various extra charges, including security deposits ranging from $1500 to $2000, and fees for exceeding mileage limits. A shuttle service is available to transport customers from the airport, but wait times can be lengthy, leading some to opt for rideshare alternatives. Overall, while the car quality is generally praised, with vehicles being clean and well-maintained, the rental experience can be improved with better communication about requirements and clearer operational hours. Customers are advised to do their research and arrive prepared to have a smoother experience, as understanding the policies and potential fees can help mitigate frustrations during the rental process.
Most Recent Reviews
March 2026
I wish I can put zero star I booked a car through Expedia the charged me and they canceled the reservation and claiming they did not approve it
March 2026
Warning!! Do not rent from this place. I just watch 3 people who's flight was delayed, baggage claim too long, turned away because they released the cars they rented. They all booked through Priceline. I'm in shock that this place is still open.
February 2026
Terrible car service no communication, no one answers phone. Not normal hours for rental cars 9-7
More Comments(202)
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