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June 2023
I wish I can leave negative stars, made the reservation days in advance, I received a text message a couple of hours before pick up time stating that they did not have the car I reserved but they will call me if they find one. This branch is useless and incompetent, go to the airport branch. TRASH!
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June 2023
Absolutely Terrible customer service!Pray you don’t have an issue here because the managers have no regards for their customers or offer to help. Area manager has a complaint filed against him with cooperate also. I’ve asked for 3 days for an issue to be resolved and got the complete run around!
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January 2023
Our cruise was late and at 5pm they closed the office. I ve called earlier and they said they have no idea and I wouldn’t get the car then. Welcome to America, this was NSA… no service available. Finally we found another car rental with great support and a good price.