Once Upon A Child is a popular secondhand store that offers a wide range of gently used baby and children's items. Customers praise the store's affordable prices and impressive selection of brand-name products in excellent condition, especially when compared to other locations. The staff at this retail store are described as friendly and helpful, assisting customers in finding what they need and even suggesting additional discounted items. Customers appreciate the store's understanding of the importance of offering fair prices, especially in the current economic climate. One customer, who is not a parent but accompanied their mother, was impressed by the store's welcoming atmosphere and the staff's kindness towards their young sibling in a "troublesome" stage. The reviewer noted a 10/10 experience every time they visit. However, some customers have reported difficulties in obtaining assistance from employees, who seem more focused on conversing with each other than helping customers. Additionally, one customer was disappointed to find the store closed early for an employee event, without any prior notice on the website. Overall, Once Upon A Child is a well-regarded secondhand store that offers a great selection of high-quality, affordable baby and children's items, with generally positive customer experiences.
I love it here! One of the girls who is always there, I believe her name is Kiana, is so welcoming. She remembered my due date and congratulated me. The staff are the best, always ❤❤❤
March 2026
loved my visits i do everytime shouting out the long haired really pretty girl with a slight accent very helpful and funny formed a bond with my babies she gets a laugh out of em every time i find good cheap stuff here all the time love coming here
January 2026
My daughter and I had a great experience at this store. We came to shop for my granddaughter on a major sale day; it was so busy but staff answered my questions politely and even made a suggestion that helped tremendously. I made out like a bandit and will definitely return.