Palencia Apartments has received positive reviews for its friendly staff, well-maintained grounds, and convenient location. Residents appreciate the professional and courteous office team, with many highlighting the exceptional service provided by staff members like Cici and Vaughn. The maintenance crew is praised for its quick response and effectiveness, ensuring issues are addressed promptly, often within 24 hours. The community is described as safe, quiet, and respectful, making it a comfortable place to live. Many residents enjoy the peaceful environment, with views of a lake or pond and access to amenities such as two pools, a fitness center, and laundry rooms. The neighborhood is well kept, with lawns maintained and pools kept clean. The location is ideal, within walking distance of shopping plazas, including Walmart and Target, adding to the convenience. Residents have expressed a strong sense of loyalty, with some living at Palencia for years and renewing their leases, citing no problems or worries during their stay. While some mention rent increases, overall, residents find the community a good value considering its safety, amenities, and friendly management. Despite the age of the buildings, the management team ensures the apartments are well cared for, making Palencia Apartments a desirable place to call home.
Going to 5 years with Palencia and the experience has been great.. The office staff is pleasant and the maintenance crew are on point..
July 2025
Nice place to live good location grocery stores and fast food restaurants nearby.
May 2025
After moving from this complex after 3 years to a different complex that is UNrenovated. It is despicable that this place advertises these units as renovated. However. Management and maintenance is fantastic and was always there to help in a timely fashion when issues arose.
