Pep Boys Auto Service & Tire Shop in Tampa, FL, offers a variety of services for cars, trucks, and SUVs, including tire services, auto repair, and maintenance. Customers appreciate the clean environment and welcoming staff. The front desk associates explain the process professionally, and appointments are handled in a timely manner without pressure to upsell. Many have had positive experiences, highlighting the expertise of the technicians, who provide services like oil changes, brake repairs, and tire replacements with honesty and transparency. One customer noted a helpful employee who demonstrated how to use a tire inflation device. The new manager is commended for giving honest assessments about needed repairs, ensuring customers only pay for what they require. With over 100 years of experience, Pep Boys is recognized for reliable service, making it a trusted choice for automotive needs. Customers often leave satisfied and are likely to return or recommend the shop to others.
Had a good experience with the front desk associate who explain the entire process in a professional manner. The place was clean and staff were welcoming.
May 2024
I was pleased to have been serviced in the timely manner as promised. They didn’t try to oversell their products or services which I appreciated. Will definitely go back and recommend.
May 2024
Helped me figure out the device to air up my tires I had thought that management could read. Obviously I was wrong. My comment was that the employee helped me to air up my tires. I didn't know how to work the device. Good work
