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December 2023 by Steve W.
I would give them zero if I could. Waste of time!!!!!!!!!!!!!!! They do not take any clothes even $200 girls jeans. My clothes are more in style from what they show on their racks and even saw some goodwill stuff there.
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October 2023 by Kristal P.
Giving them negative one star. Made me wait 20 mins just to tell me that my clothes are out of style and that we will not be giving you anything for my clothes. Plus the chit chat among the employees did not make we feel welcome in this store. Felt like plus size people don't matter here. Will never refer anyone or come here again!!!!!!
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September 2023 by Alexis Andrews
Sorry but I have been to several other locations. This store is by far the most snooty and disassociated one. Went in to drop of 2 bags full of clothing. All of which are very nice and literally brand new, and are from name brands like Puma, Nike, Francesca, etc. Was asked for my name and they put my middle name as my last name because as soon as i walked in, i immediately had rolling eyes. The girl I spoke to seemed to be in her teens, which is fine but her tone was as if she A) didn't want to be there or B) DID NOT know how to communicate. I called them when they messaged me that the clothes were done. I have bald tires that need to be replaced. I did NOT want take the risk of popping my tire or wasting gas to come pick up clothing that will be donated regardless. However I was told over the phone, by a guy who never gave me his name, that they had picked some clothing out and to come pick up when ready. I GET THERE AND IM TOLD THERE WAS NOTHING PICKED OUT! So not only was my time and gas wasted but my livelihood was put at stake over clothing I no longer need! These kids need better training on how to conduct a retail store because if this was anything like Michael Kors or Gucci? They'd be fired.
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September 2023 by Jackie Nevola
Went in to sell 5 bins of Woman’s and men’s clothing all high end quality clothing. My boyfriend got a text to come pick up the rest of the items that they didn’t want to purchase only to see that they wanted to purchase 2 items and gave us a measly $4.50 for a Michael Kors men’s shirt and a FILA men’s shirt… out of 5 bins of shorts, shirts, pants, dresses only 2 items were worth purchasing?? This place is a JOKE! I HIGHLY suggest going someplace else to sell your clothing or just donate it because this place is NOT IT…
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August 2023 by TJ Smith
Used to have good experiences at this Plato’s, but recently not so much. Brought in a few items this afternoon for selling, went through the process of logging in, and was told my items would be done in “10-15 minutes.” After waiting in my vehicle for about twenty minutes, I decided I’d return later in the evening. After about two hours, I called and left a voicemail stating that I never received a follow up text notification of my items. About two hours after that, I dropped by and was told my items were being “passed on.” Fair enough, but I said it would have been nice if I had at least been notified by text my purchase was completed. I was told in the future to “just call the store.” I told the employee I not only called the store, but even left a voicemail-two hours ago! Poor management and customer service.
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August 2023 by Josean R.
Brought 4 bags of clothing in and 3 of 4 bags had clothing with tags still on it...mind you im 21 so I'm updated on all the "trendy" and in "style" (ex: fashion nova, shein, Nike,etc) clothing I was told my clothing was not "in style" or "platos standard therefore we have decided to not take anything from you today" I understand not taking some of the clothing but completely giving every single item back and all 4 bags back to me shows the piss poor work ethic everyone has in this store. My clothing was not to Plato's closet standard but I had the the same if not better clothing then what they had in store...
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August 2023 by Nicolette S.
That store has gone down hill so much. I wish I could give jo star because that's what they deserve. The staff all the way to the AGM TO GM ARE absolutely awful, always attitudes for no reason. No one told you to take this job, sorry you must hate your life and job that much. I go into other Plato's and the employees are NOT rude like here. For over a year I've taken things in, I vend at a lot of local Tampa, Hyde park and st pete markets. And they've taken nothing but yet at markets I sell a lot I don't really care, I don't shop here to begin with, it's just next to my house. I don't even know if changing employees will do it because there has been a consistent number of bad attitudes and apples.
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July 2023 by Anthony Pauli
My Fiancé and I stopped by Plato’s closet Carrollwood for the back to school event mid day ended up paying over $500 for the items we bought. The staff was making rude remarks to my fiancé regarding a 3 item policy after she had already checked out and we told them we had no idea and that we weren’t told about it and no signs indicated that as well, again they told us the limit after we checked out, which we would not have had a problem following if we knew before hand, but the fact that they bashed my fiancé for the amount of money she was spending is ridiculous, don’t you want people to spend money… I highly do not reccomend the Carrollwood Plato’s closet location. I will not be back. As to the reply left below, Yes it was the Carrollwood location located at 10009 N Dale Mabry Hwy Tampa, Florida…. So Yea not sure what to tell you, the cashiers were the ones that spoke of the 3 item limit and there were 3 cashiers.
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July 2023 by lucille samit
Fantastic staff friendly and helpful. Good shopping music great atmosphere. I hate to give away the secret but you must know this store has the best womens clothing and the guys stuff is really good too. Priced right and all the items are in new condition, now you know where to go !
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July 2023 by Danielle Bruns
Some things you have to careful. I bought a pair of shoes 3 days later they broke. I suggest trying on clothes they don't have a great return policy so if your limited on time and want a good fit that would be my opinion. Good luck I love that place. There are a few other in the Tampa area that are more organized and a bit more helpful like south tampa platos closet. I tried to talk about the organization part with name brands. Some come in just to find those and leave is why I say this. Thank you!
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June 2023 by Angelica M.
I went in with 20 pairs of jeans name brand and some with tags Seems like they just choose to be lazy and not really look at jeans and do the job they were hired to do so they passed on all 20 .I actually only pulled them out because I received email they needed jeans..unbelievable
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June 2023 by Royal PC
The customer service was scummy, they didn't look through all my clothes and only looked through one bag. They said my clothes were "overworn" which doesn't make sense cause some of my clothes still had the pricetags on. The store took 3 of my high end clothes and gave me less than $15. This location is not worth it, they're lazy.
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June 2023 by Jelena Rivera
Tell me why I have nice clothes. And I come in there I give my Clothes To the lady and tell me why I come back. They text me forty minutes later and come back they got 2 items? 4 dollars And fifty cents Just for a$40 Pants and a shirt That is worth $5 And they. Supposedly say that they give 30% For each item. And you telling me that them people ripped me off If I were you I will not go to this place they will scan you. Talking about they'll give you 30% you come back and they give you 3 bucks.???
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June 2023 by Elize 295
It is hard to have a good shopping experience when some of the employees seem like they hate you. Most of them seemed nice but the main person interacting with a majority of the customers seemed very rude and condescending for no reason. Even asking her politely to open the fitting rooms seemed to bother her. Their standards for buying also seem kind of flimsy, they won’t buy stuff because of “wear” but walking around you can find things that look really worn out and old, also lots of Shein in the racks.
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June 2023 by Savannah Rutherford
Actually ridiculous, I came in to donate 5 boxes of clothes and they didn’t take a single one. They only looked through one box and texted me in less than 20 minutes that they were done. I asked why they didn’t take any and wasn’t given an answer. As a 20 year old girl, I obviously was trying to donate clothes from very popular brands and many pairs of jeans that had never been worn. If the employees don’t want to do their job, why accept the donations?