Regions Bank receives mixed reviews. Some customers have experienced issues with ATMs, such as withdrawing money that did not come out or cards getting stuck, with the bank knowingly leaving faulty machines open despite these problems. There are concerns about safety and service quality related to ATM malfunctions. On the other hand, many customers praise the bank for excellent service and helpful staff. They mention feeling like family, especially at the Carrollwood location, where staff are described as the nicest and most helpful, with trusted advisors providing support for business and personal needs. Overall, while some issues with ATMs persist, the staff's professionalism and helpful attitude are highly appreciated.
Great staff ! Big shout out to David Ramirez. He got me what I needed quickly and got me on my way! Thank you
January 2026
Dev did an amazing job at helping us without hesitation with an issue. He is kind and a great banker.
December 2025
The staff at this branch are always courteous and make me feel like a valued customer. I have been a customer with Regions Bank for 25 years. I have banked with other banks in the past, and none compare to the level of service and customer service that Regions provides.
