Sunstate Wrecker Services is a towing company that provides quick and helpful assistance. Customers appreciate the friendly and helpful staff, especially the lady in the office who efficiently handled paperwork for DMV issues, making the process smooth even when customers face frustrating situations. The drivers are praised for their kindness and willingness to help, such as assisting with changing a spare tire and arriving quickly, often within 30 minutes. While some reviews mention that the staff can be less friendly and may not always offer more than the minimum help, others highlight moments of genuine kindness from employees. The building can be hard to find, and some customers feel that the staff could be more polite, especially during difficult days. Overall, Sunstate Wrecker Services is a reliable business known for its fast response times and helpful employees, with a focus on assisting customers through challenging situations.
I was getting my car un-towed a few years ago and one of the tow truck drivers pulled a gun on me asking if I knew where his bag of cocaine was. The secretary was nice enough to vouch for me and tell the coked out trucker that I didn't steal his coke. I definitely won't be bringing my car around Ybor again!
December 2023
Not very friendly and minimumly helpful. Did the job, but that's it. Seem to forget most people aren't familiar with what to do after an accident.
September 2023
I’m not a customer but I was parked trying to plug a nail in my tire and Shaquille stopped out of the kindness of his heart to help me. I’m very grateful for this company’s employees!
