Truist is a bank that prioritizes health and safety by adjusting services at local branches, including drive-thru teller services and appointment-only visits. Reviewers highlight the exceptional customer service at this branch, noting that employees are friendly, professional, and willing to go the extra mile. One customer praised the quick and pleasant experience of opening a bank account, mentioning how staff remember names and provide helpful assistance. However, there are some concerns, particularly regarding the ATM often being out of order and the unsightly garbage area outside the bank, which detracts from the overall experience. Despite these issues, the positive interactions with bank employees stand out in the reviews.
This branch is amazing! Always willing to help and go the extra mile. They take their time to answer any questions you may have.
May 2023
This was the friendliest, quickest and most professional experience I have ever had opening a bank account. Lara who helped me with the account is amazing. Upon return a week later to the branch she immediately remembered my name. The tellers here are also awesome. Would that all banks operated as this Truist branch does.
November 2020
I have been using this branch of Suntrust bank for over 20 years. The staff is always pleasant and they have never made a mistake on my deposit or on any of the multiple accounts I have there. I always feel welcome when i go in or go through the drive through. I will continue to use this branch and love the staff.
