TD Bank is noted for its core values and convenience. Reviews highlight exceptional customer service both on the phone and in person, with tellers and personnel described as the most qualifying, professional, and knowledgeable. Specific branches, like the one on Kennedy in Tampa, receive praise for having very nice, easy-to-work-with staff who know what they are doing. Managers are recognized for being wonderful, responsive, and efficient, particularly when helping to set up accounts or resolve issues like fraud. These positive experiences, often described as amazing and wonderful, are frequently contrasted favorably with other banks, creating appreciative and loyal customers.
So far, night and day compared to SunTrust/Truist; a nightmare of financial institutions. The staff at the branch on Kennedy in Tampa are all very nice and easy to work with and they actually know what they’re doing. Felix Elijah is great manager and is very responsive.
June 2023
I have always experienced amazing service at this branch.
February 2023
I had an amazing experience with Manager Lyvonne. She is wonderful and helped us setup an account. Thanks Lyvonne, we appreciate your time on a Saturday afternoon.
