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December 2023 by Phillip Rivera
It's 8:35 a.m I went to pick up my packages like I usually do when I see I have to pick up because they never bring my packages and evon a white women I believe is how i spell her name was the rudest lady I've ever dealt with I am a regular at this station and never had to deal with this before and couldn't receive my package
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December 2023 by Justin
Customer service is non-existent as they barely know what they're doing. Service is extremely slow as it's clear the employees don't care. Nothing is organized, and it takes them forever to get anything done.
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May 2023 by Macy York
I walked in to the post office to mail out my taxes for my father who had passed away. As I'm waiting in line Yvonne is the person that served me is yelling out loud to everyone if you are mailing out your taxes today you are a procrastinator and welcome to international procrastination day. My father hadn't done his taxes before he passed so i will say i was a bit offended by that statement. Yvonne was cold and rude and very unfriendly and almost left me in tears. It was hard enough saying goodbye to my father but to have someone who doesn't know my circumstances be so rude and insulting and inconsiderate just made me feel so less than. Yvonne really made me feel unwelcomed at that post office and I will never return there again.
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May 2023 by Fairooz Haque
I live downtown and have used this location several times to mail out small packages. No issues and usually pretty cheap with Media Mail. My packages get to recipients on the estimated delivery date. Just make sure to go in the middle of the day if you can to avoid waiting or being rushed.
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April 2023 by Trevor Omann
Super friendly staff super easy to use and mail my package. Yvonne at the front desk was really nice and helpful. She deserves recognition for a wonderful job assisting me :)
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February 2023 by Stephen Hall
This post office has the worse customer service.The took my money and the package did NOT get there until 4 days after it was expected.They put me thru the runaround and still did not give me a refund on a guaranteed delivery!!
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January 2023 by Andrew Melton
In and out in a few minutes, Manager in charge was very proficient
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December 2022 by Elena Colesnicova
I have sent international package which was lost in JFK on July 30 and none refunds me anything. They just keep on closing my inquiries.... Struggling for the refund already 4 months. Add some more money and use Fedex or UPS. USPS never again.
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October 2022 by Ricardo Clarke
Terrible service, I didn’t want to give my social to the lady at the counter and she rudely threw my IDENTIFICATION card on the floor instead of simply handing it to me
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September 2022 by Sonali Desai
The take apple pay and they are very friendly!
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August 2022 by Jeremy Liu
Great service. Best USPS in the city!
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November 2021 by Am J.
If it was a real business, they'd go under almost immediately. Poor customer service. Obvious lack of caring.
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October 2021 by Maria Santiago
I just want to say that in my opinion this post office has the best customer service in the area. Thank you Lynne, you all always on point, kind, courteous & patient.
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January 2021 by Charles M.
Incompetent! Purchased postage online through EBay... Clerk said he had no way of printing labels. How do you print labels everyday? I'll take it to my local branch, they know how to print! Thanks anyways!
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November 2020 by Victoria Vaden
I've had a PO Box here for about six months, and never had an issue which speaks volumes because USPS would NEVER deliver my mail correctly. I've had to order packages in my husband’s name because there were countless times that I had packages delivered to the wrong address, stolen, or ”lost.”Everyone here has always been friendly, and I've yet to lodge a complaint (which is a major thing as mentioned). Very grateful to have such an easy and ”normal” experience with this location.