Verizon, a leading wireless provider, is represented by Victra, an authorized retailer in Tampa, FL. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service they have received at Victra. Employees like Kevin, Angel, and Matias have gone above and beyond to address customers' needs, from troubleshooting phone issues to helping with plan changes. Customers have expressed their appreciation for the team's patience, kindness, and determination in ensuring a positive experience. One customer even mentioned that they would travel to any store where the employee they worked with, Logan, was available, as he treated them like family and not just a customer.
Matias Valle was extremely knowledgeable, professional and offered assistance throughout our transaction. I appreciated his honesty about options and suggested multiple promotional offers. Thank you, Matias.
October 2025
Kevin was awesome. He is always full of knowledge and goes above and beyond!!
October 2025
Kevin was amazing from start to finish! I went in with a phone that wasn’t working out of nowhere, and he was able to help us out. Definitely recommend, customer service was out of this world!
