Walgreens Pharmacy on Platt Street is highly praised for its exceptional service, friendly staff, and efficient operations. Customers consistently highlight pharmacists Dwayne and Callie as outstanding professionals who go above and beyond to assist patients. Despite long lines at times, these pharmacists maintain a friendly and upbeat attitude, even during busy moments such as consultations, drive-through services, or immunizations. Their kindness, patience, and personable approach make each visit pleasant, encouraging customers to drive extra miles just to experience their service. The staff, including pharmacy technicians, are described as friendly, professional, and helpful, creating a calm and clean atmosphere. Pharmacists take the time to explain medications, discuss contraindications, and follow up with patients through calls, texts, or emails. This level of care fosters a sense of trust and connection, making the pharmacy feel like a neighborhood hub. Customers appreciate their ability to handle stock issues, often resolving crises efficiently, which has earned them loyalty and high recommendations. Many customers express gratitude for the pharmacists’ dedication, noting their ability to manage busy schedules with kindness and patience. Even after personal hardships such as hurricanes and relocations, the staff’s effort to make magic happen with prescriptions and service remains impressive. The pharmacy is seen as a place where people receive not just medication but genuine care and personable connection. Overall, Walgreens on Platt Street is recognized as a standout pharmacy with staff members who truly care about their community and customers, deserving of promotions and recognition for their outstanding service.
It’s a nightmare trying to get anyone on the phone even as a prescriber. When you finally get to the “front of the line” they just hang up the phone on you. I recommend asking your patients to use an alternate pharmacy if possible.
October 2025
They don’t answer the phone and nothing is ever ready.
September 2025
Would give a negative number if it was possible. Every experience i have here is traumatic.
