Wells Fargo Bank in Tampa offers personalized attention and empowering everyday banking with self-service tools. The bank is described as having great customer service, with one reviewer praising a specific employee, Juan, for his excellent personality and service. The bank's ATM is located outside, with a fairly big parking lot that may get congested during busy times. Customers generally have positive experiences, as long as they have their accounts in order and don't try to "pull any funny stuff." The bank charges fees, but customers feel the service and convenience are worth it. One customer was particularly impressed with the bank's efforts to ensure there was no fraud during a wire transfer. Overall, Wells Fargo Bank in Tampa is seen as a reliable and customer-focused financial institution.
Walked in and banker was sitting on his phone at his desk. He was not interested in helping us. Came back next day, same demeanor. No thanks.
August 2024
If I could give the counter manager a zero like she did for me with damaged notes that could've been changed at other banks and she barely looked at them.
May 2024
Six drive-thru lanes. None open. Being used as a shady place for employees to park. Inside, there are all kinds of people sitting in their offices looking at computer screens while the line is long for a couple tellers. Lots of Wells Fargo branches closing, hooefully this one is next.
