Ferman Chevrolet Parts is known for its excellent customer service and straightforward pricing. Customers have praised the dealership for providing honest answers and having vehicles available at MSRP, without any hidden markups or pressure to buy additional add-ons. The buying process is described as simple and hassle-free, making it a pleasant experience for those looking to purchase a car. One customer highlighted the professionalism of the staff, particularly a salesman who reassured them of the pricing, emphasizing the dealership's commitment to integrity and customer trust. In addition to car sales, Ferman Chevrolet also has a highly regarded service department. Customers enjoy bringing their vehicles for oil changes, appreciating the welcoming atmosphere, free coffee, and donuts in the waiting area. The service team is noted for their friendly approach and attention to detail, with one customer specifically praising a service representative for his dedication to ensuring quality care. Overall, Ferman Chevrolet Parts stands out for its customer-centric approach, making it a top choice for both purchasing and servicing Chevrolet vehicles.
Rob M, in service is the very best. He has taken care of my 2018 Chevy truck, from the firs day I bought from Ferman Chevrolet. he cares and listens to the customer and will do the very best to make sure your vehicle is done right. Now, that my truck is out of factory warranty, I will continue to bring my truck there for... read full comment
June 2021
Everyone I met there was awesome! Tracy sold me my car. Chance made sure I could buy it and Richard got the paperwork and all 3 got it done! Amazing friendly, and inviting. All the other dealerships and dealers were rude and just not personable. Highly recommend!
August 2020
Great people take great care through the sale and after