“Once upon a time we expected good customer service as the norm. Now it is the exception and often feels like we are inconveniencing the staff when we ask questions. Today I met Kim at Ace Hardware Tarpon Springs. She helped me with the questions I had and when they didn't have that product in stock, she took the time to find it at the Dunedin location and even called to confirm and had them hold it for me. Thank you Kim for the great customer experience!!!”
“We love ‘Dog Lovers’! Debbie and her team provide outstanding customer service all of the time. My family is busy, so we greatly appreciate the pet food delivery service! Today we tried the pet wash stations on site, and it was so much better than attempting to wash my two huge dogs at home. The pet wash area is equipped with everything you might need, and is well appointed with towels, soaps, dryers, and more. After scrubbing down two dogs I didn’t have the normal back-breaking pain thanks to the adjustable wash basin that allows you to lift or lower the tub.
Overall, I appreciate this business very much because of the outstanding customer service. The people at Dog Lovers really do care, and that makes me want to return to establishments like this versus big box stores. If you haven’t checked out this spot, do your furry friend a favor, and stop on in!”
“Amazing. When I was younger my dads office was close yet a little far and had to walk here sometimes just for the fun of it cause what else dose a 8 year old do at an office and so I went almost everytime I was with my dad at work or we drove past to go the dent and the people who work here never EVER said anything rude (I buy here almost every couple of months) I have gotten snails fish spiders crawfish EVERYTHING from them also it is a little dirty on the ground but who. Can. Blame. Them! They work all day to keep things clean! Imagine for a couple of hours having to clean this amazing store over and over cause some tank spills a little! Thank you to the owner of the store and workers”
“I want to take time and say that groomer jodi did a fabulous job on my Lulu.
I also want to take time to comment on the review where a comment was made on Jodi.
People do have off days and that my have just been hers.
Before you go and judge some one you might want to look at both sides of the issues.
The store I have seen no issues.”
“Found this gem last month when I quit Chewy to support a locally owned business. Two great shopping experiences in a row! Always have my babies Zignature in stock. Super clean, and staff was super sweet and helpful.”