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January 2024
Made a reservation. Confirmed that morning but when I arrived they didn’t have any vehicles. What’s the point of making a reservation if they can’t honor it.
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March 2023
PBI Midnight. And the line is out the door. And one kid mans the desk. And FastBreak is not employed. LYFT to the rescue.
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February 2023
At the BudgetRental Car desk at West Palm Beach airport--only one person working the counter and people have waited for more than 1 hour and 30 minutes to pick up a car with a confirmed reservation
