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“We went to Magnolia and Lake Sumter to look at golf carts, the first salesman was not really interested and the second one was WAY too pushy. Went to Brownwood and had the great pleasure of meeting Chris Holl. He listen to us tell him what we wanted, informed us of all the promotions, very knowledgeable on the products. So if you’re looking for a car go see Chris at Brownwood, you won’t be disappointed.”
“Chuck is THE MAN! He made me feel right at home and put my fears aside, especially as a woman who usually doesn’t handle this stuff. He took the time to make sure things were clear and that I understood why I needed service, never treating me like I wouldn’t understand. I would recommend my friends, family, and anybody else to come see and talk to him about what's on their mind about their vehicle - he will tell you with no BS, no overselling. I will be back soon and ask for him by name, totally turned around how I feel about Pep Boys - best service and communication I have EVER had in car service!
Thank you so much again Chuck and if you guys actually read these, please give this man his own store ASAP! We need more of him in the car business!”
“While driving to work at 6 am, I got a flat tire. Switched cars with my mom. Mom called AAA and had towed to Tire Choice who we use to service our vehicle. Tire Choice replaced the tire, did their free checks of the vehicle and let us know when ready to pick up. I was able to work my nursing shift without worries knowing my vehicle was in good hands. They are convenient, competent and trust worthy.”
“They were amazing, my office is close by so I walked in to ask about pricing, Gio offered to walk back with me and picked up my truck, which I totally appreciated. Rob was also very pleasant and kept me advised of process and ensured my vehicle would be ready when promised. Highly recommend this location and will be using them for all my truck issues. Without a doubt best customer service.”
“Great customer service, staff was friendly, the wait time was not bad at all given it was an abrupt issue and just walked in mid day; will be back for future repairs!!”
“Very good place. Good service except they didn’t remove my previous sticker on the windshield… they only put the new sticker on top of the old one. It’s now difficult to read the mileage that it states is when it is due for the next oil change.”
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“Had a wonderful rental experience. Was surprised by the affordability. Amazing, friendly service. You cannot experience The Villages properly without cruising in a cart! It made my visit five times better!”