Supermarkets in The Villages, FL

“We had a great experience at the Publix Super Market. The store was clean, well-organized, and fully stocked with fresh produce, meats, and everyday essentials. The layout made it easy to find everything we needed, and the aisles were wide and easy to navigate.

Customer service was a standout. The staff were friendly, attentive, and ready to help at every turn. One employee even walked us to an item we couldn’t find something you don’t see often anymore. The checkout process was smooth and efficient, with minimal wait time.

We also appreciated the bakery and deli sections, which offered a nice selection of fresh, ready to eat items. The overall atmosphere was welcoming and stress-free exactly what you want in a grocery shopping experience.”

“Every Publix is ran the same exact way ,thats why their on top plus they have back up generator just in case a storm hits and the power goes out ! Walmart big as they are dont even have that and winn Dixie bakery and hot food was ridiculous thats why their closing down”

“Publix is always good. Clean, up to date, fresh foods, veggies, fish and meats, etc. If they don't have something you want they will try to get it for you. Very friendly employees too. Lots of variety. BOGOs every week and either a half gallon of ice cream or a carrot cake on your birthday after you sign up.”

“I have been coming to this Publix for over 11 years now and have never had a bad experience. Working for a company that is in the same parking lot, I have come to know and enjoy speaking with many of the staff at this location. Today, I had the pleasure of meeting April in the Deli who made my Ultimate sub to perfection. Her customer service skills are far superior to what I have come to find and expect from today’s customer service personnel. I watched her assist the guest in front of me who was picking up a pre-order. She went above and beyond to explain not only what she had in the containers that he had ordered, but also personally placed each of the ordered items into his cart before asking if there were any questions or anything else that she could assist with. As he left the Deli area, she came by the Sub area to apologize for the wait and let me know she would be right with me as she went to wash her hands before making my sub.
The details she went through while making my sub were awesome. I asked for regular mayo on the bottom of the bread, and spicy mayo on the top. Once she completed that, she took the time to close the sub to spread the two and marry them together. Then as she layered each of the requested items onto my sub, she went as far as to make sure that every item would be in every possible bite and even squeezed the banana peppers and pickles, so it did not make the sub “soggy”. Being in the customer service industry, I certainly let her know that she impressed me, I even went as far as mentioning that I had wished I could find a couple “Aprils” in some of my 9 restaurants that I oversee.
I did speak with someone up front in Customer Service regarding my experience, but I wanted to make sure I also gave the kudos online for everyone to see how awesome April is, at what she does. This is just another example of, where shopping is a pleasure at our local Publix in Spanish Plains off Bella Cruz Dr.
Regards,
A raving Fan, Dan @ Denny’s.”

“Very clean environment. From the floral department to the pharmacy. The employees are so very gracious to help you find an item, they will stop what they are doing and go get your wanted item (won't get that service at a Walmart superstore). Everything is located at the customer's convenience. I recommended shopping the Colony Plaza Publix on any given day. Thank you Publix for all the great shopping experience you've given my mother and me since I was a little girl.❤”

“For the most part employees are nice. I have noticed that that nice level of customer service is just not there anymore, from most. Also, who teaches any of these guys or gals of all ages to bag? I gladly bag my own due to this issue. And I gladly do it but I can't imagine when I was in the business doing this it was a common sense sort of thing. Lots just don't care anymore in a lot of professions.”

“This store is so weird sometimes they deliver on point with their sub orders. I always use the app and order way ahead of time. Sometimes they are in the shoot no issues. But it happens a bunch like today 3:25pm pickup and it’s 3:40 and they are just starting it. Hey I’ll give them a break, I get it but it happens more than it should

Update: they still struggle with having online pub subs ready when it comes time to pick up.

But I’ve had 2 interactions with Ryan the store manager and they’ve both been pleasant so I’m adding 2 stars”

“They have a decent selection, but most of their products are their store brand. I liked all the products that I tried. They have the best prices in the industry. They have less variety than other groceries.”

“The store is great when you only need groceries. It's clean & everything is always in stock. The parking lot is the worst though. Not enough spaces & terrible golf cart drivers everywhere.”