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“To Whom it may concern:
To drive all way long from Miami to this Branch and being served by Mrs. DELANY MCGUINNESS have been one of the most productive travel I have ever made. Her attention to absolutely all details, always smiling like a suncoast shine, her attitude, I mean WHAT A CUSTOMER SERVICEEEEE...!!!! Thanks to her I back again to trust in a real customer service.
Blessings for her..!!!! And keep her as an extraordinary asset to you. Thanks ver much indeed.”
“Shane is amazing! He signed me up for a checking/savings account. He is super helpful and informational. I am very impressed with his customer service skills! He needs a raise”
“Bella and her team were extremely knowledgeable and helpful. Not only was she helpful in every sense of the word, but she took the time to go over all the details I needed to know about switching my business accounts over Bella made everything super easy and got everything hooked up very fast. Her team and co workers have continued to show me incredible customer service throughout the few branches in my area. Thank you Bella and The Flagship Bank team.”
“Maurice was very helpful with Notarizing a document For FREE and opening a new revolving line of credit. I think they are going for that coffee shop bank vibe but the coffee machine was broken ?
I prefer not to have gender politics as decorations at my bank though but I understand they may get a lot of pressure in St Pete for not celebrating sexuality. What that has to do with banking is beyond me. But I'm a hetero white man so I've been told a few times that my opinion isn't helpful or useful. So I guess I used to view it as acceptance but now I view it as hostility toward me. take it or leave it ?”
2:30 - 5PM 9AM - 1:45PM
510 3rd St S, St. Petersburg
Banks
“Give that girl a pay rise! Omayra was perfect, charming and very professional, she was above and beyond. She took well care of me. I have to say that morning I was in desperation: two high interest rates; I actually tried to open the door minutes before the office was open. But at the very first second sitting with her, I had that good feeling that things were to work out well.
She explained me everything and walked me through all the paperwork. All in-office process went smoothly and so it did afterwards: over the phone and emails. She was always ready to help patiently.”
8:30AM - 5:30PM
700 Central Ave, St. Petersburg
Banks
“I hope I can fully express how outstanding Jake Stone is at what he does through this review. I own a business & needed an SBA loan for a partner buyout. Going into this process I knew absolutely nothing about the SBA or much about lending in general. I was referred by the largest business broker in Las Vegas to a different SBA banker with another large SBA bank. When they unfortunately couldn’t get my deal done , I cold called 3 SBA bankers from a LinkedIn search. 2 sent me to voicemail but Jake picked up on the second ring & the rest is history.
It’s very clear within a few minutes of talking to Jake how outstanding at his job he is. He lives breathes and sleeps SBA deals , and sets himself apart from any other banker I’ve worked with by how committed he is. My business had many unique challenges and the deal ended up taking over 6 months (my own fault) and Jake stuck with me and coached me through each step of the process constantly checking in & asking how he could help. Jake is also incredibly generous with his time & navigates this SBA / loan / banking world almost as if he can see the future. He’s been the perfect partner for a guy who knows how to run a business but doesn’t know much about banking or the SBA.
If you’re a business owner or want to be business owner like I was & you’re thinking about pulling the trigger on an SBA loan or even just want more info about anything SBA banking I URGE you to pick up the phone and call Jake”
“We have been members of Floeida Central for years. We have always had a great experience. We have had auto, personal and home loans with them. They always have had our best interest. I would highly recommend them for anything.”
“I've been with gte sense 2022. They have been great with assisting me in anything and everything I've needed. They are knowledgeable and so helpful and always willing to explain in depth”
9AM - 6PM
6100 4th St N, St. Petersburg
Banks
“Wow!!! The tellers and bankers here really make a huge difference. Angela, DJ, hazel and Paul and linette ate such a joy everytime I come in. Thank you for being so kind and polite and friendly.”
10AM - 4PM
1135 62nd Ave N, St. Petersburg
Banks
“This comment serves as an appreciation for the professionalism displayed by Steven Asselin, the manager of the bank.
I recently applied for a Discover credit card, which required me to fill out an identity form and have it notarized. I scheduled an appointment at Bank of America for this service. The initial notary was unfamiliar with the form and hesitant to notarize it. However, Steven stepped in upon seeing the form, expressing his willingness to assist us. Initially, I was upset and complained about the first notary's inability to notarize the document. Despite this, Steven maintained a patient and professional demeanor, ultimately helping me successfully notarize the form.”
8:30AM - 5PM
6700 22nd Ave N, St. Petersburg
Banks
“Nicole French has been an exceptional. Her insights and guidance have led to significant growth in my portfolio. I highly recommend her services for anyone seeking reliable financial advice and results.”
“Had a long line and the woman who works in an office was very helpful in coming out and assisting me in a timely order. She was very kind and I felt like a top client when I was just there to pull out some money from the ATM for rent. Set up a debit card and honestly a new Wells Fargo banking member solely because of this interaction.”
9AM - 6PM
6900 22nd Ave N, St. Petersburg
Banks
“I'm pleased today, and happy to say how pleasant my drive thru experience was. I arrived in the drive thru line 3 mins before closing time, with a vehicle still in line in front of me. I was worried I didn't make it in time. But when I pulled to the window I was treated by the teller Wendy and she was very pleasant, and took care of me swiftly with a smile, and it made my morning that much better. So thank you Wendy.”
“Super nice people and good banking options. Plus, you know your money isn't being used to support fossil fuels. It's great to have a banking option that actually supports the climate. Highly recommend!”
“I banked with this branch for 10 years.
The staff was always friendly and helpful. The few times I had an issue all I had to do is mention it and they would have it fix in less than 10 minutes.
Great experience. Wish they had a branch in the state I'm moving to.”
9AM - 5PM
6801 Seminole Blvd, Seminole
Banks
“I enjoy this bank so much! My husband & I bank here and the staff ask know us by name. It’s very welcoming everytime we come in & we always have a wonderful experience when we bank here.”
“Just left 53 Bank on Treasure Island. I received excellent service from Mr. Brandon Cole, Retail Personal Banker 1. Employees like Brandon are the reasons people stay. Why would you go anywhere else when you are treated so well? Thanks Brandon!”
9AM - 5PM
5511 Park St N, St. Petersburg
Banks
“Jessica was absolutely extravagant in helping my grandmother and I, we came in when they were closing & she still took time to help us with exactly what we needed & more! She was kind, informative, and more than helpful with assisting our needs. Could not be more grateful! Thank you Jessica!”
“The customer service experience was fantastic. Kathy E., is in my opinion a great asset to Regions. She is very knowledgeable and treated us exceptional. Kathy is the definition of outstanding customer service!!
I am glad we chose Regions and having Kathy as our representative was a bonus!”
8:30AM - 6PM
2208 66th St N, St. Petersburg
Banks
“The staff at this place were totally awesome. Really friendly. Such a different vibe to an English bank. Iolanda and her colleague who served me were particularly helpful. If I was American I would bank here. The whole set up of the physical place was so warm and friendly too. I felt treated with such respect and pride and professionalism.”
9AM - 5:30PM
413 62nd Ave N, St. Petersburg
Banks
“Been a member of this particular company since it was the Pinellas county teachers credit union. Always friendly always and helpful. Walks through the loan experience with you. Prevents companies from taking advantage of you. Very very very informative and professional. Will always recommend this bank.”
“Today started is an average day, but after visiting Bank OZK today with Leila and Joey up front I have a renewed vision of what true helpfulness is
I originally needed to change information on my personal account,
I had mentioned that I need to change the same information on the Facebook platform
Leila said she would look at it
It took her no time to sort out the issue and it wasn't even her JOB
Well done and you will be my bank forever
I would tell anyone use bank OZK they care about People!!”
“I had a probate/beneficiary issue I had to take care of with Chase Bank. The bank officer who handled the situation was Kristy Rose. She was a total pleasure to deal with! Very professional and kind. I'm so grateful for her knowledge and compassion in dealing with my business. A+ recommendation!”
“American Momentum Bank is the very best for small bueiness looking for that small town feel. Customer service is top knoch. You are not just a number at American Momentum”
“I went into the bank lobby to transact some business for my ex-husband. There was an automatic button for opening the door, the lobby was clean and well lit and I was in and out in a few minutes. Any business I have had with this bank has been done very professionally and all employees are helpful. I would give 10 stars if I could.”
“I stopped by the branch today to check my balance because I was having issues with my online banking. Mohamed Hasan helped me. Great customer service, he took his time to help me resolve the issue that I had with online banking and he made sure it was resolved before I left. Thank you very much Mohamed”
“After researching the banks in my community, I quickly determined that Regions was the one for me -- possessed of great tech features, neighborhood vibe, local feel and solid reputation. Thank you, Christopher.”
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“OUTSTANDING CUSTOMER SERVICE! Helpful bankers who genuinely care about their customers. They always answer all of my questions, address all of my concerns, and offer helpful advice. Although we now live in an "on-line" world, with TD, you can still walk into any branch, get counter service, or sit down privately with a banker for assistance. Yes, in December 2023, you can still SIT DOWN WITH A PERSON, and have an "eye-to-eye" conversation about your finances.”