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“He solved my problem and helped me access my account easily didn’t even take 15 minutes and asked if there was anything else he could help me with and he was also very patient”
“Shane is amazing! He signed me up for a checking/savings account. He is super helpful and informational. I am very impressed with his customer service skills! He needs a raise”
“I had a very good experience w Luis Vargas today. He was able to comfort me while answering all my questions, and providing all the necessary statements I needed.”
“Give that girl a pay rise! Omayra was perfect, charming and very professional, she was above and beyond. She took well care of me. I have to say that morning I was in desperation: two high interest rates; I actually tried to open the door minutes before the office was open. But at the very first second sitting with her, I had that good feeling that things were to work out well.
She explained me everything and walked me through all the paperwork. All in-office process went smoothly and so it did afterwards: over the phone and emails. She was always ready to help patiently.”
“I've been with gte sense 2022. They have been great with assisting me in anything and everything I've needed. They are knowledgeable and so helpful and always willing to explain in depth”
“Love my climate first bank checkings and savings accounts. The platform for digital banking is easy to use and the customer service is quick and helpful.
My savings AND checking accounts both earn much more interest than our former bank at WF, and our money is being invested into projects that are making the world a better place. Plus, CFB has a “Your Spending Impact” dashboard that helps track and align spending for causes that I care including services / products that support small business, net zero products, sustainable energy, clean transportation, lgbtq, gender equality, racial equity, and more! Keep it up CFB, it’s a pleasure to bank with yall.”
“Excellent and efficient experience with Trisha Krager today! She assisted our small company set up our Not For Profit account! Looking forward to working with a local bank!”
“I hope I can fully express how outstanding Jake Stone is at what he does through this review. I own a business & needed an SBA loan for a partner buyout. Going into this process I knew absolutely nothing about the SBA or much about lending in general. I was referred by the largest business broker in Las Vegas to a different SBA banker with another large SBA bank. When they unfortunately couldn’t get my deal done , I cold called 3 SBA bankers from a LinkedIn search. 2 sent me to voicemail but Jake picked up on the second ring & the rest is history.
It’s very clear within a few minutes of talking to Jake how outstanding at his job he is. He lives breathes and sleeps SBA deals , and sets himself apart from any other banker I’ve worked with by how committed he is. My business had many unique challenges and the deal ended up taking over 6 months (my own fault) and Jake stuck with me and coached me through each step of the process constantly checking in & asking how he could help. Jake is also incredibly generous with his time & navigates this SBA / loan / banking world almost as if he can see the future. He’s been the perfect partner for a guy who knows how to run a business but doesn’t know much about banking or the SBA.
If you’re a business owner or want to be business owner like I was & you’re thinking about pulling the trigger on an SBA loan or even just want more info about anything SBA banking I URGE you to pick up the phone and call Jake”
“We have been members of Floeida Central for years. We have always had a great experience. We have had auto, personal and home loans with them. They always have had our best interest. I would highly recommend them for anything.”
“I had a great experience with Duke recently. He was knowledgeable, professional and answered all of my credit card questions clearly. I really appreciated his patience and helpful attitude. Excellent service!”
“My father came in today and Ozzy took great care of him!! When I say Customer service skill dealing with an irate customer 100% perfect he fixed the issue with grace. Thank you for being so understanding!!!!”
“Victoria was very helpful and assisted me with getting new debit cards replaced after a bad experience with the location on central avenue in st Pete. Victoria was very pleasant and got me to change my feelings about canceling my accounts and moving to another bank. I would refer her to anyone looking to bank with Regions”
“I had an outstanding experience opening a new business account with Melissa Rivera. She went above and beyond to make the entire process seamless from start to finish. Melissa is extremely thorough, efficient, and very tech-savvy, which made setting up all the online and digital banking tools smooth and stress-free. She anticipated questions before I even had to ask and ensured every detail was covered.
Her professionalism, knowledge, and customer-first approach gave me real confidence in choosing this branch for my business banking. Melissa made me feel that my business truly mattered, and it’s clear she’s a tremendous asset to the team. I would highly recommend working with her if you are opening a new account or need business banking support.”
“My wife and I have been banking here for over 20 years. We want to thank Mark Jones who has helped just tremendously with our account. He is very knowledgeable with the banking strategy of today
Thank you Mark..”
“Bre is an outstanding banking associate with an excellent attitude. When we didn’t receive our CD renewal confirmation she not only went out of her way to print that out but also printed out the CD that we renewed that day and sent it to us immediately. She’s always so helpful and goes above and beyond the typical employee!”
“My experience this morning at Charles Schwab's office at Tyrone mall. Was exceptional client relationship specialist Jeff Peterson was able to help me open a new account. Fund, another account very proficiently. I would Highly recommend this office.”
“GREAT customer service and staff. Opened a new account and felt very welcome. The only downside is that if you open an account by depositing a check it takes 3 WEEKS for your money to clear. This is a bit much especially with today's technology. The most I have ever had to wait at other banks is 10 days, which still seems long. Besides that everything about my visit to the bank was great. I would highly recommend based on the customer service.”
9AM - 2PM
6801 Seminole Blvd, Seminole
Banks
“I enjoy this bank so much! My husband & I bank here and the staff ask know us by name. It’s very welcoming everytime we come in & we always have a wonderful experience when we bank here.”
9AM - 12PM
3399 66th St N, St. Petersburg
Banks
“I would like to say thank you so so so much. I didn’t even know that my bank could even be helpful. This is the bank that I opened my account with and that I’ve been with for 5+ years.. I was actually thinking about closing my account because I needed help with something and I was calling the 1800 number and they would not help me with what I need to help with. I called my actual bank this location and they were able to help me with no problems less than three minutes. I am so grateful and thankful for you guys. Thank you.”
9AM - 12PM
6900 22nd Ave N, St. Petersburg
Banks
“I'm pleased today, and happy to say how pleasant my drive thru experience was. I arrived in the drive thru line 3 mins before closing time, with a vehicle still in line in front of me. I was worried I didn't make it in time. But when I pulled to the window I was treated by the teller Wendy and she was very pleasant, and took care of me swiftly with a smile, and it made my morning that much better. So thank you Wendy.”
“The customer service experience was fantastic. Kathy E., is in my opinion a great asset to Regions. She is very knowledgeable and treated us exceptional. Kathy is the definition of outstanding customer service!!
I am glad we chose Regions and having Kathy as our representative was a bonus!”
“Been a member of this particular company since it was the Pinellas county teachers credit union. Always friendly always and helpful. Walks through the loan experience with you. Prevents companies from taking advantage of you. Very very very informative and professional. Will always recommend this bank.”
“Thank you to dfcu for all the help and support starting our business. Thank you to the wonderful team in Saint Petersbourg.
Thank you for my birth day card also. Fabulous bank. Thanks to Edina, Justin, Alivia, Herma, Marta and Marc Bauman. You guys are awesome!”
“I stopped by the branch today to check my balance because I was having issues with my online banking. Mohamed Hasan helped me. Great customer service, he took his time to help me resolve the issue that I had with online banking and he made sure it was resolved before I left. Thank you very much Mohamed”
“I spend more time getting to Navy Fed than I spend at Navy Fed, due to how quickly they get me out. It's 2:17am and I'm still awake, because I know that even though I may get there an hour later than I'd prefer, I'l still be in and out well before they close tomorrow.”
“Just left 53 Bank on Treasure Island. I received excellent service from Mr. Brandon Cole, Retail Personal Banker 1. Employees like Brandon are the reasons people stay. Why would you go anywhere else when you are treated so well? Thanks Brandon!”
“The team at the St. Petersburg bank OZK branch.
Welcomed me like no other bank has in my entire life .
Friendly professionalism at its best in the industry.
I have suggested this bank to my friends and family, and all that have chosen OZK the experience has Ben similar throughout .
Thanks you to the St.Petersburg OZK.team
s”
“American Momentum Bank is the very best for small bueiness looking for that small town feel. Customer service is top knoch. You are not just a number at American Momentum”
“Jessica was absolutely extravagant in helping my grandmother and I, we came in when they were closing & she still took time to help us with exactly what we needed & more! She was kind, informative, and more than helpful with assisting our needs. Could not be more grateful! Thank you Jessica!”
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“OUTSTANDING CUSTOMER SERVICE! Helpful bankers who genuinely care about their customers. They always answer all of my questions, address all of my concerns, and offer helpful advice. Although we now live in an "on-line" world, with TD, you can still walk into any branch, get counter service, or sit down privately with a banker for assistance. Yes, in December 2023, you can still SIT DOWN WITH A PERSON, and have an "eye-to-eye" conversation about your finances.”