“He solved my problem and helped me access my account easily didn’t even take 15 minutes and asked if there was anything else he could help me with and he was also very patient”
“Per a reference, I reached out to Laurie DeCresie for a new auto loan and I couldn't be happier as Laurie was absolutely amazing! She was prompt to respond to my last minute loan request and went out of her way to work with the dealership to make sure that I would be able to pick up the vehicle on the scheduled day. Her professionalism, communication and customer service is second to none. To top it all off, I received a much better interest rate than the dealer. I would highly recommend working with Florida Central Credit Union and Laurie!”
“Kayla and Lauren were so nice, helpful, approachable, and friendly. Just started an account with this credit union and already love it. Super short wait time and very attentive staff. Thank you guys!”
“We were at the Pinellas park branch and worked with Lisa. We needed new credit cards issued. She was so helpful and knowledgeable. We highly recommend. Thank you Lisa”
“Shane is amazing! He signed me up for a checking/savings account. He is super helpful and informational. I am very impressed with his customer service skills! He needs a raise”
“Tracy Curry is an extremely professional loan officer. She did several calculations to come up with the best loan for me. Grow has always helped me and I will continue to be a customer.”
“David Eldredge at the Seminole Bank was really helpful to me in hisability and follow up info needed. I would not hesitate to deal with him in the future. Thank you”
“I had a very good experience w Luis Vargas today. He was able to comfort me while answering all my questions, and providing all the necessary statements I needed.”
“The staff at this branch are always helpful, friendly and efficient. I went in on a Friday afternoon and Aedan took care of my request right away, answering all of my questions.”
“A huge thank you to Cidney for the outstanding customer service and friendliness. Your positive outlook and professionalism helped me in more ways than a google review can convey. THAT is customer service. Highly recommend Cidney for any of your banking/financial/loan option needs. Just an amazing level of professionalism and kindness.”
“Give that girl a pay rise! Omayra was perfect, charming and very professional, she was above and beyond. She took well care of me. I have to say that morning I was in desperation: two high interest rates; I actually tried to open the door minutes before the office was open. But at the very first second sitting with her, I had that good feeling that things were to work out well.
She explained me everything and walked me through all the paperwork. All in-office process went smoothly and so it did afterwards: over the phone and emails. She was always ready to help patiently.”
“I've been with gte sense 2022. They have been great with assisting me in anything and everything I've needed. They are knowledgeable and so helpful and always willing to explain in depth”
“Love my climate first bank checkings and savings accounts. The platform for digital banking is easy to use and the customer service is quick and helpful.
My savings AND checking accounts both earn much more interest than our former bank at WF, and our money is being invested into projects that are making the world a better place. Plus, CFB has a “Your Spending Impact” dashboard that helps track and align spending for causes that I care including services / products that support small business, net zero products, sustainable energy, clean transportation, lgbtq, gender equality, racial equity, and more! Keep it up CFB, it’s a pleasure to bank with yall.”
“I hope I can fully express how outstanding Jake Stone is at what he does through this review. I own a business & needed an SBA loan for a partner buyout. Going into this process I knew absolutely nothing about the SBA or much about lending in general. I was referred by the largest business broker in Las Vegas to a different SBA banker with another large SBA bank. When they unfortunately couldn’t get my deal done , I cold called 3 SBA bankers from a LinkedIn search. 2 sent me to voicemail but Jake picked up on the second ring & the rest is history.
It’s very clear within a few minutes of talking to Jake how outstanding at his job he is. He lives breathes and sleeps SBA deals , and sets himself apart from any other banker I’ve worked with by how committed he is. My business had many unique challenges and the deal ended up taking over 6 months (my own fault) and Jake stuck with me and coached me through each step of the process constantly checking in & asking how he could help. Jake is also incredibly generous with his time & navigates this SBA / loan / banking world almost as if he can see the future. He’s been the perfect partner for a guy who knows how to run a business but doesn’t know much about banking or the SBA.
If you’re a business owner or want to be business owner like I was & you’re thinking about pulling the trigger on an SBA loan or even just want more info about anything SBA banking I URGE you to pick up the phone and call Jake”
“Excellent and efficient experience with Trisha Krager today! She assisted our small company set up our Not For Profit account! Looking forward to working with a local bank!”
“Sean Babbit was a pleasure to deal with when opening my personal checking account. It is like night and day between this branch and the one on 1200 4th st N.
1200 4th St in Saint Pete will send you packing and refuse to open a account for no reason. Go look at the reviews on the 4th st location. Probably the worst rating I ever seen for a bank at 2.8. Not one employee cracks a smile. It does not take over a week to do a so called background check so you can open a personal checking account. Time to regroup. Thank you so much for assisting me Sean and treating me like a VIP. This is why your branch has a well deserved 5 star rating. Give this guy a raise or send him over to 1200 4th St N as a branch MGR to clean it up real fast. He is a asset to the bank. Also, the bank teller that won all the customer service awards gave my little dog a huge biscuit. Thank You.”
“Every time I need help at MidFL, Nicholas is always there. He takes care of all of my questions and concerns. He’s super knowledgeable at his job and I always leave feeling assured. Thank you Nicholas! It’s not just Nicholas, it’s really the entire branch. Great team over at walsingham!!”
“I absolutely love Bay First Bank! They offer the best customer service. Always a pleasure to come in. I was having an issue with my banking app and the ever knowledgeable Davide Eldridge once again had all the answers! Thanks for being in our community!!!!”
“This Regions has always made me feel like family.. they greet you by name when you walk in, they are always laughing and making you feel good when you walk in there even if it’s with rolls of Pennies! From the tellers behind the counter to the desk workers they are all great! Special shoutout to Laci, she has went above and beyond for me as a business owner and home buyer! I adore her and appreciate everything she’s done for me!”
“Working for a title company, I get the opportunity to work with many lenders. Most recently I had the pleasure of working with Amanda Brown at the Clearwater, FL location of Bank OZK. Communication was on point and she was super responsive. I definitely recommend using Amanda Brown & Bank OZK.”
“We have been members of Floeida Central for years. We have always had a great experience. We have had auto, personal and home loans with them. They always have had our best interest. I would highly recommend them for anything.”
“I opened a new account at the Regions bank across from Largo mall in Largo FL. The experience I had with Melissa was exceptional. She asked me questions to better understand what type of account I needed and set me up with a better account than I searched for online. She was very friendly and knowledgeable about the product's that Regions bank had to offer me. She is a credit to the Regions organization.”
“ad an excellent experience working with Yandriel Del Rio. He is professional, knowledgeable, and genuinely takes the time to understand his clients’ needs. Yandriel communicated clearly throughout the entire process and made everything feel smooth and stress-free. His attention to detail and commitment to great service truly stand out. I highly recommend Yandriel to anyone looking for a reliable and trustworthy banker.”
“I had a great experience with Duke recently. He was knowledgeable, professional and answered all of my credit card questions clearly. I really appreciated his patience and helpful attitude. Excellent service!”
“Quite possibly the best bank branch I’ve ever visited. I work with banks frequently in my profession, and I’ve never seen a stronger commitment to putting customers first. Anne, Paula, Dawn, and Nastasia are exceptional at what they do, and they seem to know every person who walks through the door. Mandy has done a remarkable job building and leading such an outstanding team.”
“My father came in today and Ozzy took great care of him!! When I say Customer service skill dealing with an irate customer 100% perfect he fixed the issue with grace. Thank you for being so understanding!!!!”
“We really love Synovus and our account features—especially the Positive Pay. And Lana is seriously so nice and considerate! It was a pleasure to work with her. We have run into others who also know Lana and attest to how professional and kind she is. Her team at this branch really seems to go the extra mile like she does which we are thankful for. She opened our account and we have been meaning to write a review but life has been busy. Thanks again!”
“Victoria was very helpful and assisted me with getting new debit cards replaced after a bad experience with the location on central avenue in st Pete. Victoria was very pleasant and got me to change my feelings about canceling my accounts and moving to another bank. I would refer her to anyone looking to bank with Regions”
“We had a complicated banking transaction that required assistance, and we couldn’t have asked for better people to help us. Bank associate Jeramiah and branch manager Margarita spend a great deal of time navigating the complexities of our issue, and successfully resolved all the problems that came up. Bank of America should be proud to have such great, knowledgeable and friendly people working at this branch location. Thank you so much!”
“Just left 53 Bank on Treasure Island. I received excellent service from Mr. Brandon Cole, Retail Personal Banker 1. Employees like Brandon are the reasons people stay. Why would you go anywhere else when you are treated so well? Thanks Brandon!”