The AT&T Store in Venice is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention employees like Matteo and Romeo, highlighting their friendliness, patience, and ability to explain things clearly. Matteo is described as personable, tech-savvy, and customer-oriented, making customers feel comfortable and well taken care of. Romeo is also recognized for his efficiency and helpfulness, providing options and lowering bills with great care. The staff's professionalism and willingness to go above and beyond create a positive shopping experience. Customers appreciate the store's wide selection of devices, including phones, tablets, smartwatches, and connected devices from popular brands. The store offers flexible wireless plans, including prepaid options with no annual contracts or credit checks, suitable for various needs. Many customers have switched to AT&T from other providers like Xfinity, finding the transition smooth and the service excellent. With nationwide AT&T 5G included at no extra cost on unlimited data plans, the Venice store provides reliable service and personalized assistance, making it a highly recommended location for device purchases and plan setup.
It was amazing and awesome. Very helpful and didn’t give up.
January 2026
Matteo at AT&T was absolutely amazing! He really helped start my new year off right with great service, patience, and a positive attitude. He made everything easy to understand and went above and beyond to help me out. I definitely recommend stopping by and asking for Matteo. it’s a great spot and totally worth visiting!
December 2025
Matteo did amazing very explanatory super patient and very helpful spectacular store I recommend it
