Liberty Savings Bank, particularly the Shamrock Road branch, has earned the loyalty and praise of its customers. According to the reviews, the bank's personalized service and attentive staff have made it a standout institution. Customers appreciate the friendly and welcoming demeanor of the employees, such as Crystal C. and Cindy, who have taken the time to explain the bank's offerings and assist with various banking needs. The Shamrock Road branch has been commended for its exceptional customer service, with one reviewer noting that the staff went "above and beyond" to help resolve an issue. The bank's commitment to its customers is further highlighted by its response to a troubling incident, where a customer's elderly mother was the victim of a scam. Liberty Savings Bank promptly contacted the customer, helped change account details, and provided a seamless transition to ensure the customer's security and peace of mind. Customers consistently express their satisfaction with the bank's services, describing their experiences as "totally satisfying" and "a pleasure." The personal relationships fostered between the bank and its customers are highly valued, with one reviewer feeling "fortunate to have found Liberty" and looking forward to a continued, enjoyable relationship. Overall, Liberty Savings Bank's Shamrock Road branch has earned a reputation for exceptional customer service, personalized attention, and a commitment to addressing the needs of its diverse clientele.
Cynthia, at Shamrock branch was very kind and professional in helping with our banking needs. Thank You. Great Job
March 2024
Crystal C. Was so friendly and welcoming as I was a new customer. She explained all the services and products offered and helped me open a new account with ease. A lot of banks have lost the personal touch but Crystal definitely kept the personal touch with her service.
March 2024
This is the second time I’ve had the pleasure having Joy, Venice office, assistant me in opening CD’s.
