Medical Department Store (MDS) in Venice is a comprehensive provider of durable and home medical equipment, offering over 8,000 items in stock across various healthcare categories. The store supplies equipment for sale, rental, or repair, including respiratory devices like portable oxygen concentrators, nebulizers, and CPAP/BIPAP machines, as well as mobility aids such as manual and electric wheelchairs, scooters, lift chairs, walkers, and vehicle lifts. Additionally, MDS offers hospital beds, wound care supplies, orthopedics, and incontinence products, among others. Customers praise the helpfulness and friendly attitude of the staff, highlighting the manager and team’s willingness to go out of their way to accommodate needs. The technicians are professional and knowledgeable, as seen when a technician successfully diagnosed and fixed a mobility scooter and explained maintenance to the owners. The team is also recognized for assisting in creating safe environments for loved ones. Many reviews mention excellent customer service from staff members like Donna, Scott, and Stephanie, who go above and beyond to help with product selection, ordering, and delivery arrangements. Stephanie, in particular, is noted for her expertise and helpfulness with wheelchairs. Overall, the store is highly recommended for its professionalism, extensive product range, and dedicated staff.
Donna is terrific. Very friendly and supportive. Explained all products thoroughly. Listened to all our needs. We have purchased numerous products from the Medical Department Store and will continue to do so. Great chairs, Hoyer lift and many other supplies. All high quality.
June 2026
G Hernandez and Roug did a great job today. They explained everything perfectly and were very friendly and professional.Thank you so much.
April 2026
They were ery nice and helpful in finding a wheel chair for my husband