Pet Supermarket is a comprehensive destination for pet lovers, offering over 8,000 products for furry friends across more than 200 stores in 10 states. The store specializes in pet food, toys, treats, accessories, and grooming services, including self-serve dog wash stations and VIP Petcare clinics at select locations. Pet Supermarket is also dedicated to animal welfare, collaborating with local organizations to host adoption events. Customers appreciate the knowledgeable and friendly staff, who are passionate about caring for animals. Many reviews highlight the helpfulness of employees, especially in assisting with selecting pets like bunnies. However, some feedback indicates challenges with inventory management, as online orders may not always reflect in-stock items, leading to inconvenience for customers. While Pet Supermarket excels in providing supplies for dogs and cats, it faces criticism regarding the health and care of aquatic and exotic animals. Customers are encouraged to seek specialty stores for these types of pets. Despite these concerns, the store remains a popular choice for pet supplies due to its reasonable prices and friendly atmosphere, making it a go-to option for many pet owners in the area.
manager step in when short notice I needed to get gold fish in a hurry for a 5 year old birthday.
June 2025
Venice Village Pet Supermarket is great, the staff is always helpful. I especially want to call out Aubrey, she is always helpful and very knowledgeable with all of my questions.
June 2025
Best pet supermarket in the area. Everyone is super friendly and have great customer service. Abri helped me pick out food and treats for my dog and gave me recommendations for his shedding. I'll always return to this one
