PNC Bank provides friendly and knowledgeable service from its staff, with many customers using the bank for decades for all banking services. The experience is often described as outstanding and above and beyond. However, some customers note significant issues with wait times at the drive-through, which are frequently described as ridiculous, and occasional ATM outages. The staff handles difficult situations professionally and cares deeply about customers and their coworkers. While some negative feedback exists, it often pertains to matters outside the workers' control, as the employees themselves are consistently polite and helpful.
I had an urgent need on Saturday to have a document motorized. Michela was very helpful amidst the busy customers load. I have only had positive experiences at PNC Venice and appreciate their profesional services. Thanks for a great job.
December 2025
Pleasant tellers, and greeter. Easy to access. The teller was knowledgeable.
October 2025
I absolutely love this bank. Dee is such a big help to me and has helped me with my finances. Very friendly and great people to work with! I wouldn’t go anywhere else!