The Xfinity Store in Venice, FL, provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can make payments or handle equipment. Experiences vary; some report very pleasant surprises with knowledgeable, friendly, and helpful staff, leading to fast, easy, and smooth service even without appointments. Others mention long waits without appointments or strict policies regarding account names when returning equipment. There are also reports of difficulties reaching support for account issues. The store aims to handle business but experiences can differ.
We waited 1hour but we had no appointment and once we were helped it went super fast and easy. Usually theses things are so stressful but went smoothly.
June 2024
Seriously, this store was a very very pleasant surprise! The people were knowledgeable had a good sense of humor and made it very easy to handle the business we had there. Didn't have an appointment and didn't have to wait at all! Thank you again for making a dreaded visit easy!
June 2024
It could be like DMV back in the day, but a necessary evil just the same.
