Verizon provides exceptional service at its Venice store, where customers can meet their mobile, 5G home internet, and business needs. The store offers the convenience of online appointments and orders, with options for in-store pickup, free 2-day shipping, and same-day delivery when available. Customers consistently praise the staff for their friendly, knowledgeable, and efficient service. Mitch, the manager, is recognized for his dedication and ability to resolve issues effectively, helping customers find great promotions and upgrades. David, another representative, is commended for his quick assistance and capacity to handle multiple customers while ensuring everyone is satisfied. Louis also stands out for his commitment to helping customers when they face challenges with their accounts. Long-time customers appreciate the store's patient approach, with staff like Rich guiding them through various deals without any pressure. Overall, the Venice store exemplifies excellent customer service, making it a trusted choice for many families over the years.
Dan was awesome. He spent a lot of time with me. I got an awesome phone all set up. He is definitely an asset to the store.
June 2026
I want to give a shout out to Derek Baker in the Venice Florida Verizon store. He was so helpful and patient with me and went over and above to try to settle a booster problem. Although I don’t have resolution yet, I’m sure he will get things solved for me. He is a wonderful asset to this store!
May 2026
Just Wow. Derek was super helpful. helpful....it is so refreshing to see a verizon store with phones and a super helpful staff. Not like the other stores where you go in and they tell you to the web to complete the issue....