Chase Bank is described as a strong and solid institution where money is safe, with some customers having a long-term relationship spanning decades. The bank is noted for its efficient work framework. Reviews highlight positive experiences when opening new accounts, with staff members being helpful, attentive, and knowledgeable. They take time to understand specific business or personal needs to find the best account solutions, making the process easy and stress-free. Customers also express great appreciation for the Chase mobile app. While experiences can vary, the overall service is characterized by a commitment to excellent customer support. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Totally useless experience, couldn't help us with what turned out to be a simple fix at another branch. Turned out a call from the branch is was all we needed but yet we were turned away. Only reason I gave 2 stars was because the employee who greeted us was sweet and apologetic.
June 2025
Gregory cory doing fanstastic job..he doing exelelent service...he was helping my aplicant till done and aprove...
November 2024
I had been a Chase customer since they bought Wahington Mutual. Recently, I was offered 'fake jobs' with fake checks. 2 of those checks went to Chase & I even proved to a Mgr. There that I applied to these jobs. They closed my account anyway.
