Metro by T-Mobile provides knowledgeable and helpful customer service, with employees described as awesome and entertaining. Assistance with understanding phones and resolving issues is offered with gratitude. However, the experience can be inconsistent, as some visits involve confusion and additional store charges. The parking lot is noted as an inconvenience. Overall, many customers report feeling very much satisfied with the service received at the location.
I was helped by Cecilia and she is so knowledgeable and helped me out tremendously. She helped me understand my new phone. Cecilia is just Awesome!!! It's amazing to get such great customer service!!!
October 2023
Rufus knows it all!! He fixed my problem right away!! I highly recommend it!!!
November 2022
Marion was very knowledgeable and helpful. I couldn't have been happier with my purchase there .
