TD Bank is a reliable and customer-focused financial institution. Customers consistently praise the exceptional service provided by the staff, particularly Cassy, who went above and beyond to assist with currency exchange even for non-clients. The bank is known for its prompt resolution of any issues that may arise, with one customer highlighting the manager's timely response and efficient problem-solving. Overall, TD Bank is highly regarded, with one reviewer even suggesting it is a better choice than Truist Bank.
I have to come here for business deposits. I am CURRENTLY sitting in the drive thru, and was waiting for 25 minutes before even reaching the window. Ive sat here on other trips for over 30 minutes. I have work to do. I cant waste company time sitting in a bank drive thru.
The staff, from front desk to banking staff to management, are always friendly putting customer service efficiency as its highest priority. Last time, management saved me costs on wire transfer by checking that my address needed to be updated for a simple transfer. Thanks for looking out with a smile.
