United States Postal Service
Post OfficesHours:
3320 Cardinal Drive, Vero Beach FL 32963 Hours
Wednesday
9AM - 1PM
2 - 5PM
About United States Postal Service
The United States Postal Service location receives mixed reviews highlighting significant inconsistency in service. One employee, Terry, is repeatedly praised as knowledgeable, super helpful, kind, courteous, and professional. He is noted for handling complex mailings and large crowds efficiently with a great attitude and outstanding customer service. Multiple reviewers state he is a good man who will take care of customers. However, experiences vary drastically depending on staff. Another employee is described by multiple customers as bitter and awful, with one reviewer ceasing to visit the location because of this individual. Operational concerns are also raised, such as prepaid packages left unscanned for hours despite normally quick service. The quality of service at this location appears to depend entirely on which employee assists the customer.
Most Recent Reviews
September 2026
I have to give a 5 star review to Terry. He’s the gentleman that is always there with a welcoming smile. He’s super helpful, professional and friendly. He does an outstanding job. I have watched him deal with very difficult clients and he still manages to be respectful, professional and kind.
September 2026
Terry Smith is amazing. He’s attentive and always has a great smile. He deserves a raise !
September 2026
I’m so grateful for this post office, they work efficiently and I’m always greeted with a smile.
More Comments(39)
Nearest USPS Stores
- Vero Beach, Florida
