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February 2024 by sam
This review is for my man Terry. He is the kindest most helpful mail guy you will ever meet. He deserves a raise and a future with usps because his customer service is outstanding. I no longer go to this location anymore because the white man other reviewers have commented on is so bitter, it’s truly awful to get that guy. But hey I don’t want this review to be impacted by the negativity of one of his coworkers. Terry is a good man and will take care of you. I wish I could come here just to see him.
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January 2024 by Robbie Bolt
I’m not rating this location a 1 star but the older gentleman Dave clerk #13 is 100% rude. I arrived at the location 10 minutes before closing and was refused service on top of at least 5 other customers who were refused as well. He was EXTREMELY rude and down right disrespectful. One customer that was refused told me that he was retiring soon so she thinks maybe that’s why he doesn’t care how he speaks to anyone. This is the only location on beachside and he should have manners. I’ll be calling corporate as well to file a complaint. It’s just not right. We’re all human and we deserve to be spoken to like human beings. When I asked to speak to a manager he denied to get a manager. If a manager sees this can you please speak to him about his behavior. Everyone else that works there is absolutely wonderful people!!!
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December 2023 by Jamie Jones
Just want to give a shout out to Terry for being so courteous and professional handling a big crowd on a Saturday morning single handed and doing it with such a great attitude. It's hard to please everyone but he went over and beyond today and got it done with a smile and took care of everybody's needs.He did a great job and we need more Terry's in this world!
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September 2023 by Maria Corbet
Terrible terrible no supplies no accountability. Typical government agency lazy attitude. Not helpful at all and why no supplies there no one here. Terrible
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June 2022 by Lucy O.
Mail i drop off at this Cardinel st. location too frequently doesnt reach its destination. I have complained to them personally, others have as well, but still no improvement.
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January 2022 by Fer Fer
Leah is such a sweet lady. Always remembers me (my PO Box is at this location) and truly shows care and concern when answering questions. I see her face and light up with happiness! Leah exudes happiness and positivity and I thoroughly appreciate all her hard work and dedication!When I went today I must say I won’t go back on the weekend. The woman who I’ve seen before but don’t recall her name was pretty rude to a few customers. I was shocked and appalled at how curt she was.So please charge kudos with Leah and Julie too if she’s still there! Those two are the best! Today is 1/8/22 and it was not a good experience ?
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January 2022 by Carol Ferguson
Leah and Julie are great! They’re 5 stars. The Spanish woman on Saturday? She needs an attitude adjustment! It’s quite apparent she hates her job but how dare she speak to customers the way she does. I am not alone there were three other people who walked out because of her attitude on January 8, 2022. Coaching opportunity? I think so! I’m sorry you have a line out the door and are working by yourself but that’s not my problem nor should I be disrespected and spoken to the way you attempted today before I myself walked out. Rude!
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October 2021 by Marvin L K.
Keep hearing on the news that USPS was slowing their delivery time but for a package dropped off at the post office on Midway Road on October 13th and it gets to West Palm Beach post office on October 22nd (60 miles)is purely pathetic. Also, their tracking info is full of inaccurate info.
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August 2021 by Emily Dunster
This is just a little post office and it gets a ton of foot traffic from the island. The people inside get overwhelmed easily, but the location is awesome. Can only fit 2-3 people inside the shopping area at a time. Sometimes a line out the door.
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June 2021 by Isabel C.
This office needs to update their payment credit card equipment. My debit card was declined, even though I have used it all over town since this declining last week at this machine. Good thing I had cash and a credit card to use. I think now the clerk was not probably processing it correctly. He seemed clueless on everything. How can an employee not know anything about the upcoming rate increase.
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January 2020 by alex kornel
Friendly, fast and knowledgeable. Thanks !!
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January 2020 by Kathleen Keiser
The people that work there are friendly and helpful!! They go above and beyond to help, even when super busy!
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March 2019 by Robert Cuozzo
Works for me
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July 2018 by Kelsey A
The two women who work here are abrupt and rude. I will be taking my business to UPS.
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June 2018 by John Lain
Not sure if third time should be given in an opportunity to charm...
