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“I want to thank the Wellington Annex Post Office as we had an order that was out for delivery which we found out was ordered on a stolen credit card. The package was out for delivery when we were notified of the fraud, and upon speaking to the USPS branch, they said to call back in an hour as they were going to try to contact with postal person. An hour later, I was told they found the package in the truck and that it was already scanned to be returned. Exceptional customer service, from the main number that logged the case, to the local branch the case was sent to. Thank you USPS, and to Tili, exceptional job. You went above and beyond and its truly appreciated.”
“WOW. Needed to have documents notarized and Alisa was fantastic. Extremely helpful, efficient and very professional. She actually performed with a smile. Glad to have this service in our area.”
“I want to compliment an employee by the name of Magill. She stated extra time to help us. I also want to compliment our mail carrier - she’s wonderful.
Nathanson 5816 island reach lane. BB 33437”
“5 star customer service and an excellent location overall. This is definitely the best choice for anyone wanting quick “in and out” transactions and a pleasant conversation.”
“I sent a package Priority Express to Seattle WA on Fri to arrive on Sat before 6pm, since it was prescription glasses replacement for my son . The package was not sent out on time 3days have passed. This morning I went to my local.post office to claim my money pack and to see where the package was i finally asked for a manager who was very informative and professional unlike the counter lady with a heavy Russian accent who was very rude and told me to Google the address of the distribution center ! Thank you to the manager at USPS Jog office. I don't recall his name sorry but a perfect gentleman he called me back to let me know package had arrived at Seattle today.”
“I had a choice of which Post Office to go to and decided to try this location. Yes, parking is an issue so I'm guessing the local carriers park in the same lot - BAD idea! I have back issues so have a handicapped placard and fortunately that spot was open.Both clerks were busy but pleasant as they expedited waiting on people. My clerk was very understanding as I had left my readers behind and pointed to where I needed to fill to out info. Much appreciated.I will return. Sorry others are having so much difficulty. Bad optics USPS. Answer your phone and use care in delivering packages!”
“Excellent service. We had a passport appointment, even though we couldn't take the photos there because the camera was broken. They managed to help us and the appointment run smoothly. Thank you for your service ?”
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“I absolutely love this kiosk. I live in Royal Palm over by jog road and I will drive here each and every time because these ladies are nothing but kind, considerate and knowledgeable. They make sending off packages a breeze and make my day that much happier.”