Champs Sports receives mixed feedback, with recent reviews noting some service inconsistencies. However, positive experiences highlight employees who are friendly, easy to talk to, and helpful, even during very busy times like tax-free weekends. Customers report being greeted immediately and appreciate a clean, tidy store. Specific staff members are commended for having a great attitude, making customers feel like family, and paying genuine attention to the experience through small acts like offering to cut tags off purchases and carefully verifying information. While past service may have varied, these reviews indicate a positive trend where customers feel welcomed and not neglected.
Sales associates Del and his sidekick were more worried about the girls that were just trying on sneakers instead of your paying customers. Do better Champs we are paying customers and I buy a lot of stuff from here my have to go across the street to JDS
August 2024
Completely ignored and practically had to beg an employee for assistance. The store wasn't empty but I didn't see anyone else being helped by the three staff standing at the register either so they didn't seem to be busy.
September 2023
The staff here were very friendly and knowledgable.
