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September 2018 by Donna H.
I was traveling from Virginia to Cape Coral, FL and stopped in this branch to make a deposit and also to withdraw some cash. The teller I dealt with was personable and professional. What a pleasure to be in SunTrust Branch where the employees act like they value their customers! I live in Gainesville, VA, where the Stonewall Branch is 1 mile from my home. The tellers are very hard to deal with. You can use the same teller for months, and every time you walk into the branch, they act like they have no clue that they have ever seen you before. A person certainly does not feel valued in Gainesville, VA.
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July 2018 by Kelly H.
Screwed up setting up a safety deposit box so I wasn't able to get in, understaffed, unhelpful. Go anywhere else but here.
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July 2015 by Kathy D.
What can I say, in Tampa I have had virtually & repetitive bad experiences. I go to an outer city & get great service. I went inside the bank as I had 2 separate deposits to make to 2 separate accounts. Truly, I am no usually up & doing business at 8 AM, but I had to kill time prior to a meeting. The staff was professional, friendly & helpful. This is the first branch I have been totally satisfied with the service I received. Maybe being in the country gives employees a better perspective than being in a larger city. What's a girl to do? I have no complaints like I always do in Tampa.
