Ulta Beauty, the largest beauty retailer in the US, offers an extensive selection of high-quality products from over 500 brands, including exclusive lines. The store provides a welcoming atmosphere with friendly staff ready to assist customers. Upon entering, customers are greeted at the door and offered baskets to shop around. The organized layout and clean displays make browsing a pleasant experience, catering to diverse preferences. This Ulta has recently added some amazing k-beauty brands, exciting many customers. The Salon at Ulta Beauty offers a range of services, including hair, skin, makeup, and brow treatments, along with ear piercing. Customers can book appointments online or walk-in if stylists are available. While some employees may need additional customer service training, the majority of staff is described as knowledgeable, polite, and sweet. Recent reviews highlight a noticeable improvement in service quality under new management, with one customer noting a particularly thorough beauty advisor who provided valuable education on products.
My favorite Ulta! For those of you have had a bad experience in the past try going back now that it is under new management, you will definitely see and feel the difference!
June 2025
Janai at the Wesley Chapel store (Grove) was amazing. She spent time with me and answered all of my questions. Her recommendations were spot on. I truly appreciate the expertise and care that she extended to me.
June 2025
Nice location & staff. 3 star because I have checked out twice there recently and have asked for my dollars to be applied. Both times the cashiers forgot. Granted some of that is on me for not catching on at that moment… it’s still a headache
